Hotels.com UK is no longer an active Feefo customer
Displaying all 235,339 reviews
Trusted Customer
Feefo Verified
13 years ago
easy to use and responsive web site - prices seem fair and search facility is…
easy to use and responsive web site - prices seem fair and search facility is excellent.
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Trusted Customer
Feefo Verified
13 years ago
It would be useful to have a filter for parking, and the option to choose…
It would be useful to have a filter for parking, and the option to choose bed type when you have 2 adults, ie twin not a double
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Trusted Customer
Feefo Verified
13 years ago
Extremely efficient and quick service.
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Trusted Customer
Feefo Verified
13 years ago
Many hotels available on booking.com however that are not on hotels.com. Also search filter should…
Many hotels available on booking.com however that are not on hotels.com. Also search filter should include parking and whether it is welcome rewards eligible.
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Trusted Customer
Feefo Verified
13 years ago
very quick to find what I needed.
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Trusted Customer
Feefo Verified
13 years ago
no fuss . very simple and effective got what we wanted.
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Trusted Customer
Feefo Verified
13 years ago
Fantastic used with my iPhone I pick each hotel 24 hours before being required using…
Fantastic used with my iPhone I pick each hotel 24 hours before being required using the free wifi at the hotel I am staying at the previous night that I booked with hotels.com life don't get any...
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Trusted Customer
Feefo Verified
13 years ago
I couldn't apply my free night to the booking.
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Trusted Customer
Feefo Verified
13 years ago
does the job
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Trusted Customer
Feefo Verified
13 years ago
I couldn't cancel some hotel reservation online. I had spend several minutes to call toll free…
I couldn't cancel some hotel reservation online. I had spend several minutes to call toll free number. Then I was transferred to another person after several minutes of wait. This was but...
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
