Hotels.com UK is no longer an active Feefo customer
Displaying all 235,339 reviews
Trusted Customer
Feefo Verified
13 years ago
Site gave a technical error for same booking a week ago, had to wait to…
Site gave a technical error for same booking a week ago, had to wait to retry this weekend
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Trusted Customer
Feefo Verified
13 years ago
Very easy to book
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Trusted Customer
Feefo Verified
13 years ago
Really good service. Prompt and efficient confirmation. Would recommend them 100%
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Trusted Customer
Feefo Verified
13 years ago
Took money for hotel in Sept 2013 immediately. This is pure greed, other websites such…
Took money for hotel in Sept 2013 immediately. This is pure greed, other websites such as booking.com do not operate this policy. Cancelled hotel immediately in order to get refund and rebooked with...
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Trusted Customer
Feefo Verified
13 years ago
Simple to deal with.
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Trusted Customer
Feefo Verified
13 years ago
Have used Hotels.com before. Easy to use site and no problems with previous booking. Appreciate…
Have used Hotels.com before. Easy to use site and no problems with previous booking. Appreciate late cancellation and fact we can pay hotel directly.
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Trusted Customer
Feefo Verified
13 years ago
Booked with you this morning and shortly after got an e mail from the hotel…
Booked with you this morning and shortly after got an e mail from the hotel saying they were full. Please confirm that we won't be charged for this booking.
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Trusted Customer
Feefo Verified
13 years ago
Excellent site with good choice of hotels at good prices.
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
