Hotels.com UK is no longer an active Feefo customer
Displaying all 235,339 reviews
Trusted Customer
Feefo Verified
13 years ago
Hotels.com is excellent, and I really like the reward nights.
However I book many rooms for…
Hotels.com is excellent, and I really like the reward nights.
However I book many rooms for business, and am disappointed that I am charged "taxes" but it is not listed as VAT (with a VAT reg...
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Trusted Customer
Feefo Verified
13 years ago
Great hotel selection and a fast, easy booking process. Only took a few seconds to…
Great hotel selection and a fast, easy booking process. Only took a few seconds to book once I had chosen my hotel.
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Trusted Customer
Feefo Verified
13 years ago
Easy to sue and I like the rewards programme
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Trusted Customer
Feefo Verified
13 years ago
nothing comment
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Trusted Customer
Feefo Verified
13 years ago
Excellent Hotel. No problems whatsoever
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Trusted Customer
Feefo Verified
13 years ago
Very smooth.I would feel happier giving this feedback after the holiday when I know if…
Very smooth.I would feel happier giving this feedback after the holiday when I know if everythiong is as smooth as it appears.
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Trusted Customer
Feefo Verified
13 years ago
Web site is slow and does not load well on many occasions (not as good…
Web site is slow and does not load well on many occasions (not as good as other commercial web sites)
Please provide VAT receipts for UK customers (otherwisw we may not be allowed to use you for...
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent