Hotels.com UK is no longer an active Feefo customer
Displaying all 235,339 reviews
Trusted Customer
Feefo Verified
13 years ago
As always, wonderful performance- extremely friendly and helpful staff at the reservation centre. Well done.
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Trusted Customer
Feefo Verified
13 years ago
Quite easy to navigate and clear information. However specific details which I use for hotel…
Quite easy to navigate and clear information. However specific details which I use for hotel selection are sometimes missing as inclusion seems to be dependent entirely on whether the person listing...
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Trusted Customer
Feefo Verified
13 years ago
With the last booking would have been good if they had details of check in…
With the last booking would have been good if they had details of check in and check out times.
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Trusted Customer
Feefo Verified
13 years ago
Always booked through hotels.com and the APP is very easy to use and makes the…
Always booked through hotels.com and the APP is very easy to use and makes the whole process quick and easy, with everything clearly explained before you purchase .
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Trusted Customer
Feefo Verified
13 years ago
Good service
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Trusted Customer
Feefo Verified
13 years ago
Class
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Trusted Customer
Feefo Verified
13 years ago
very satisfied
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Trusted Customer
Feefo Verified
13 years ago
The website is easily navigable and the booking process is simple and straightforward
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Trusted Customer
Feefo Verified
13 years ago
Their online booking system is very slow. also ive submitted complaints in the past and…
Their online booking system is very slow. also ive submitted complaints in the past and they have NEVER came back to me
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
