Hotels.com UK is no longer an active Feefo customer
Displaying all 235,339 reviews
Trusted Customer
Feefo Verified
13 years ago
I love the prices and the cancellation policy of Hotels.com -- otherwise I would never, ever…
I love the prices and the cancellation policy of Hotels.com -- otherwise I would never, ever use your service again -- and as soon as I find another way to get those two things, I will not use it...
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Trusted Customer
13 years ago
I love it when your website works correctly. Yesterday the prices changed from one minute to the other (they multiplied by around 3 or 4 times) and then it changed from US currency to something else. When I first started trying to call, the numbers I found on the website could not be used inside the USA. What a fiasco!!!!
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Trusted Customer
Feefo Verified
13 years ago
Good
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Trusted Customer
Feefo Verified
13 years ago
Simple to use to find hotels in the area you are looking for.
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Trusted Customer
Feefo Verified
13 years ago
Quick, efficient - exactly the reason why I try and book all my hotel stays…
Quick, efficient - exactly the reason why I try and book all my hotel stays via hotels.com
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Trusted Customer
Feefo Verified
13 years ago
easy to find a hotel anywhere.
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Trusted Customer
Feefo Verified
13 years ago
I like the rewards programme
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Trusted Customer
Feefo Verified
13 years ago
Easy to use and clear pricing
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Trusted Customer
Feefo Verified
13 years ago
Need to gt more hotels tho' not as many as late rooms or lastminute
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Trusted Customer
Feefo Verified
13 years ago
Booking a hotel was easy with no hassle. Their loyalty program is one of the…
Booking a hotel was easy with no hassle. Their loyalty program is one of the best I have seen.
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Trusted Customer
Feefo Verified
13 years ago
It was quick and easy to check out each hotel before the commitment of booking.…
It was quick and easy to check out each hotel before the commitment of booking. It will be interesting when we get to the hotel as whether we get what was advertised.
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
