Hotels.com UK is no longer an active Feefo customer
Displaying all 235,339 reviews
Trusted Customer
Feefo Verified
13 years ago
Very easy to use and very quick, got the hotel I required.
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Trusted Customer
Feefo Verified
13 years ago
Excellent all round , would n't stay anywhere else.in Torino......and I can afford to !!
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Trusted Customer
Feefo Verified
13 years ago
Easy to use , good rewards scheme and competitive
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Trusted Customer
Feefo Verified
13 years ago
fine
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Trusted Customer
Feefo Verified
13 years ago
Good comfortable hotel
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Trusted Customer
Feefo Verified
13 years ago
Excellent customer service. I needed to amend my booking which I couldn't do online but…
Excellent customer service. I needed to amend my booking which I couldn't do online but the customer services representative was incredibly helpful and made all the changes whilst I was waiting on...
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Trusted Customer
Feefo Verified
13 years ago
took care of what i needed
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Trusted Customer
Feefo Verified
13 years ago
On booking a hotel despite being logged in to my account ( on the hotels.com…
On booking a hotel despite being logged in to my account ( on the hotels.com app) the booking did not show in my account. I received an email to say the booking was successful. I rang the welcome...
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Trusted Customer
Feefo Verified
13 years ago
Good website with god filtering facilities and detail about hotels, although sometimes the facts stated…
Good website with god filtering facilities and detail about hotels, although sometimes the facts stated are incorrect.
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Trusted Customer
Feefo Verified
13 years ago
Very good - we had to change the booking for one of the rooms at…
Very good - we had to change the booking for one of the rooms at quite late notice due to illness and the lady who dealt with the change was very helpful in dealing with this.
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent