Hotels.com UK is no longer an active Feefo customer
Displaying all 235,339 reviews
Trusted Customer
Feefo Verified
13 years ago
Simple form, and the price and conditions where clear
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Trusted Customer
Feefo Verified
13 years ago
Very easy to use.
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Trusted Customer
Feefo Verified
13 years ago
No further comment
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Trusted Customer
Feefo Verified
13 years ago
Easy to use site, well laid out !
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Trusted Customer
Feefo Verified
13 years ago
Excellent service, value for money prices..
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Trusted Customer
Feefo Verified
13 years ago
easy to book, competitive prices and a bonus to have a loyalty scheme.
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Trusted Customer
Feefo Verified
13 years ago
Easy to use. Good info given in FAQ section.
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Trusted Customer
Feefo Verified
13 years ago
The book 10 nights get one free doesnt apply to all hotes booked. Why should…
The book 10 nights get one free doesnt apply to all hotes booked. Why should i, the customer be penalised and not gat the reward just because i have to pay the hotel rather than hotels.com.
I have a...
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Trusted Customer
Feefo Verified
13 years ago
Always good and if I have a query or problem the telephone staff are polite…
Always good and if I have a query or problem the telephone staff are polite and helpful. The free night scheme encourages customers to stay loyal! Well done...
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
