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First-Rate Maintenance Ltd Reviews | Customer Service Reviews for https://www.feefo.com/reviews/first-rate-maintenance-ltd | Feefo

Displaying all 289 reviews

Trusted Customer

7 months ago

Date of purchase: 12/11/2024

Really nice and respectful in the home! Did a good job

Toni

First-Rate Maintenance Ltd

7 months ago

Hi, Thanks for leaving us a 5* review for our friendly team and their great service. First-Rate Maintenance

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Trusted Customer

7 months ago

Date of purchase: 12/10/2024

Absolutely fantastic service from all the lads who came and done the work needed to be done very polite courties and funny 🤣

Toni

First-Rate Maintenance Ltd

7 months ago

Hi, We're so glad that you were pleased with the First-Rate service from our team. Thanks for the 5* feedback. First-Rate Maintenance

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Trusted Customer

7 months ago

Date of purchase: 12/06/2024

Excellent work all round

I've been very impressed all round by the service provided. The 5 different men, along with another man delivering some things for them, have all been really polite and personable. They've invited me...

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Toni

First-Rate Maintenance Ltd

7 months ago

Hello, We really appreciate you taking the time to leave such a detailed review of your 5* experience. It's great to see your positive feedback for our team, their communication, and First-Rate service. We're glad that you were pleased with all parts of the service. Thanks again, First-Rate Maintenance

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Trusted Customer

7 months ago

Date of purchase: 12/04/2024

Great service

Only a small job but was completed without any problems. I will certainly use First Rate again and recommend to friends.

Toni

First-Rate Maintenance Ltd

7 months ago

Hello, Thanks for leaving such great feedback, we really value your comments on our service and your recommendation. We hope you choose to work with us again. Thanks, First-Rate Maintenance.

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Trusted Customer

7 months ago

Date of purchase: 12/04/2024

Lack of communication.

All of our stuff was moved around, without consideration, and not placed back where they moved it from. If it could not be placed back for alternative reasons than them not having the time/effort...

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Toni

First-Rate Maintenance Ltd

7 months ago

Hello, Thanks for your feedback. Our operatives have visited the property to undertake works instructed by your managing agent. Any further works must be reported and authorised through them. We have fed back our recommendations with the shower leak and are awaiting authorisation to proceed with repairs. We will of course address your comments about the door being left open and movement of personal items. Our operatives will only move items where absolutely necessary to complete works and it may have been necessary to leave the items away from the area in order to achieve the optimum finish on the job. If you'd like to discuss this further, please don't hesitate to get in touch with us directly. Thanks, First-Rate Maintenance

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Trusted Customer

7 months ago

Date of purchase: 12/04/2024

Job done well

Toni

First-Rate Maintenance Ltd

7 months ago

Hello, Thanks for leaving us a 5* review and positive comments on the quality of our completed work. First-Rate Maintenance

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Trusted Customer

7 months ago

Date of purchase: 11/29/2024

Perfect Maintenance Team

The First Rate Maintenance team was on time as they committed and there work assigned to them was done professionally and on time

Toni

First-Rate Maintenance Ltd

7 months ago

Hi, Thanks for taking the time to leave us a 5* review. We're very pleased to hear your positive feedback on our commitment to punctual and professional service. First-Rate Maintenance

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Trusted Customer

7 months ago

Date of purchase: 11/29/2024

Excellent

Daniel was absolutely fantastic, went above and beyond to ensure I was happy with the end result. Really friendly customer service also. Couldn’t fault his work!

Toni

First-Rate Maintenance Ltd

7 months ago

Hi, Thanks for your excellent feedback for Daniel, one of our Maintenance Operatives. We're glad to see your comments on his 5* customer service. Many thanks, First-Rate Maintenance

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Trusted Customer

7 months ago

Date of purchase: 11/27/2024

Amazing service, very kind man

Toni

First-Rate Maintenance Ltd

7 months ago

Hello, We're so glad to see this, thanks for your 5* feedback. Thanks, First-Rate Maintenance

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mr jack patterson

8 months ago

Date of purchase: 11/20/2024

What mr jack patterson said about First-Rate Maintenance Ltd:

lovely respectful blome

Toni

First-Rate Maintenance Ltd

8 months ago

Hi Jack, Thanks for leaving a 5* review, we're glad you were pleased with the service you received. Thanks, First-Rate Maintenance

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About First-Rate Maintenance Ltd

First Rate Maintenance Ltd. provides both planned and reactive maintenance services, from repairing blinds and fixing toilet seats, to plastering damaged walls, decorating, responding to leaks, and replacing damaged flooring.

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0191 243 1000

101 Percy Street, City Centre, Newcastle upon Tyne, Tyne and Wear, NE1 7RY, United Kingdom