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First-Rate Maintenance Ltd Reviews | Customer Service Reviews for https://www.feefo.com/reviews/first-rate-maintenance-ltd | Feefo

Displaying all 290 reviews

mr jack patterson

8 months ago

Date of purchase: 11/20/2024

What mr jack patterson said about First-Rate Maintenance Ltd:

lovely respectful blome

Toni

First-Rate Maintenance Ltd

8 months ago

Hi Jack, Thanks for leaving a 5* review, we're glad you were pleased with the service you received. Thanks, First-Rate Maintenance

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Miss Abril Zaragoza Panisello

8 months ago

Date of purchase: 11/18/2024

Toni

First-Rate Maintenance Ltd

8 months ago

Hi April, Thanks for leaving us a 5* review. First-Rate Maintenance

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Trusted Customer

8 months ago

Date of purchase: 11/17/2024

Prompt. Tidy and very fair price

Toni

First-Rate Maintenance Ltd

8 months ago

Hello, Thanks for leaving us a 5* review. We're glad to see that you were pleased with our service. First-Rate Maintenance

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Mr Eldho Jacob

8 months ago

Date of purchase: 11/15/2024

What Mr Eldho Jacob said about First-Rate Maintenance Ltd:

Don’t have any value for others time. That informed that they would visit the property and never turn up . I had to leave my work and wait for them as they mention that they would charge if the...

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Toni

First-Rate Maintenance Ltd

8 months ago

Hi Eldho, Thank you for leaving a review. We accept this was an error on our part.As we explained over the phone, we had assigned the job to a Supervisor to check and hadn't removed the instruction to our system to send a notification of the visit. We apologise for the error and would like to assure you that we will be taking every step to ensure that this is an isolated incident. Thanks, First-Rate Maintenance

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Salman Khan

Durham

8 months ago

Date of purchase: 11/15/2024

What Salman Khan said about First-Rate Maintenance Ltd:

Excellent job

We had our kitchen floor panels replaced after damage from a longstanding leak. The two engineers did a fantastic job, going above and beyond in ensuring that the work was done to a high quality....

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Toni

First-Rate Maintenance Ltd

8 months ago

Hi Salman, We're so pleased with your brilliant 5* feedback! Thanks for leaving great feedback for our team. First-Rate Maintenance

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Shenal

Newcastle upon tyne

8 months ago

Date of purchase: 11/14/2024

What Shenal said about First-Rate Maintenance Ltd:

I’m extremely pleased with the plastering job. Technician did an incredible job his attention to detail and professionalism were top notch. He worked efficiently, kept the area tidy, and delivered a...

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Toni

First-Rate Maintenance Ltd

8 months ago

Hi Shenal, Thanks for taking the time to share your experience with us. We're so glad to hear your excellent feedback on the service, job, and tidiness of the work. First-Rate Maintenance

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Trusted Customer

8 months ago

Date of purchase: 11/10/2024

Friendly and helpful staff

Jack was really helpful he left a note for us to let us know what was done and was really friendly when he was in the property. Didn't receive proper notice for maintenance got told someone was...

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Toni

First-Rate Maintenance Ltd

8 months ago

Hello, Thank you for your review. We are sorry to note that your scheduled visit did not take place as expected on this occasion. We hope to improve this for any future visits to your property. Thanks, First-Rate Maintenance

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Mr Jervin Biju

Newcastle

8 months ago

Date of purchase: 11/07/2024

What Mr Jervin Biju said about First-Rate Maintenance Ltd:

The people who came to help were amazing

Amazing

Toni

First-Rate Maintenance Ltd

8 months ago

Hi Jervin, We're so glad you we're pleased with the First-Rate service you received. Thanks for leaving us a 5* review, First-Rate Maintenance

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Trusted Customer

8 months ago

Date of purchase: 11/07/2024

Mick and Stefano was super friendly and helpful with our situation! Big thanks to them :)

Toni

First-Rate Maintenance Ltd

8 months ago

Hi, Thanks for leaving a 5* review - we really value your positive comments for our team. First-Rate Maintenance

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Trusted Customer

8 months ago

Date of purchase: 11/07/2024

Friendly and professional

Mick and Stefano were super friendly, professional and helpful. They did a brilliant and thorough job while also being efficient.

Toni

First-Rate Maintenance Ltd

8 months ago

Hi, Thanks for leaving a 5* review and great service feedback for our team. First-Rate Maintenance

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About First-Rate Maintenance Ltd

First Rate Maintenance Ltd. provides both planned and reactive maintenance services, from repairing blinds and fixing toilet seats, to plastering damaged walls, decorating, responding to leaks, and replacing damaged flooring.

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0191 243 1000

101 Percy Street, City Centre, Newcastle upon Tyne, Tyne and Wear, NE1 7RY, United Kingdom