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First-Rate Maintenance Ltd Reviews | Customer Service Reviews for https://www.feefo.com/reviews/first-rate-maintenance-ltd | Feefo

Displaying all 287 reviews

Miss Man Wa Li

1 year ago

Date of purchase: 12/11/2023

What Miss Man Wa Li said about First-Rate Maintenance Ltd:

Effective and detailed check

Toni

First-Rate Maintenance Ltd

1 year ago

Hello, thanks for leaving us a review and 5* rating. We really appreciate your feedback!

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******************

1 year ago

Date of purchase: 12/07/2023

What ****************** said about First-Rate Maintenance Ltd:

The man who did the job was very courteous and engaged well while working

The man who did the job was very courteous and engaged well while working. However, the team sending emails can do better by not sending multiple emails within a minute interval. It's quite annoying.

Toni

First-Rate Maintenance Ltd

1 year ago

Hi Oyinde, Thank you for leaving great 5* feedback for our maintenance operative. We value your comments and will take this into consideration going forward.

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Trusted Customer

1 year ago

Date of purchase: 12/07/2023

Excellent service, very efficient, job completed same day I rang.

Toni

First-Rate Maintenance Ltd

1 year ago

Hello, thanks for leaving such great feedback and a 5* rating!

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Trusted Customer

1 year ago

Date of purchase: 11/28/2023

Perfect

Perfect nice bloke

Toni

First-Rate Maintenance Ltd

1 year ago

Hello, thanks for leaving us a 5* review. We're glad you had a positive experience with our team member.

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Mr Owen Malcolm James Bell

1 year ago

Date of purchase: 11/24/2023

What Mr Owen Malcolm James Bell said about First-Rate Maintenance Ltd:

First Rate Maintenance gave us an efficient and pleasant experience

Toni

First-Rate Maintenance Ltd

1 year ago

Hi Owen, thanks for your great feedback and 5* rating.

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Trusted Customer

1 year ago

Date of purchase: 11/20/2023

Thanks

The specific plumber I had today has always been excellent with his work, always thorough and polite & works hard to fix my issues. I unfortunately didn’t get his name but he’s the best. Other...

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Toni

First-Rate Maintenance Ltd

1 year ago

Thank you for leaving us a 5* review. We really value your positive comments and constructive feedback, this will be passed on to our team.

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Mr Nicholas Ho

1 year ago

Date of purchase: 11/16/2023

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What Mr Nicholas Ho said about First-Rate Maintenance Ltd:

Problems were fixed but the finish was poor. Came home to find plaster bits and dust all over the floor, bed and pillows from the ceiling after repair causing more time and effort to clean after a...

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Toni

First-Rate Maintenance Ltd

1 year ago

Hello Nicholas, We are sorry to hear that the way in which our operative left your property did not meet your expectations. Please be assured that quality of our work is of paramount importance to us and we have made attempts to contact you by telephone to arrange a quality control check. Please contact our team on 0191 2496493 to arrange this. Thank you

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Rachel Smith

1 year ago

Date of purchase: 11/15/2023

What Rachel Smith said about First-Rate Maintenance Ltd:

Home office - great work

Brilliant work. Friendly, prompt team and always left the practice clean and tidy at the end of each day

Toni

First-Rate Maintenance Ltd

1 year ago

Hi Rachel, thank you for leaving us a 5* review. We really value your feedback and will pass this on to our team!

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Mr Mathew May

1 year ago

Date of purchase: 11/07/2023

What Mr Mathew May said about First-Rate Maintenance Ltd:

Quick to arrive and fix it, nice guy too.

Toni

First-Rate Maintenance Ltd

1 year ago

Hi Mathew, thank you for leaving us a 5* review. We really value your feedback!

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Elena Luscombe

Newcastle Upon Tyne

1 year ago

Date of purchase: 10/27/2023

What Elena Luscombe said about First-Rate Maintenance Ltd:

Friendly, good experience!

The staff member (whose name I wasn’t able to catch) was really friendly and listened well to our concerns. They communicated well, explaining the different possible causes of the leak and how they...

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Toni

First-Rate Maintenance Ltd

1 year ago

Hi Elena, thank you for leaving a 5* review for both our team and services. We are very pleased to hear about your positive experience.

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About First-Rate Maintenance Ltd

First Rate Maintenance Ltd. provides both planned and reactive maintenance services, from repairing blinds and fixing toilet seats, to plastering damaged walls, decorating, responding to leaks, and replacing damaged flooring.

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0191 243 1000

101 Percy Street, City Centre, Newcastle upon Tyne, Tyne and Wear, NE1 7RY, United Kingdom