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First-Rate Maintenance Ltd Reviews | Customer Service Reviews for https://www.feefo.com/reviews/first-rate-maintenance-ltd | Feefo

Displaying all 287 reviews

Trusted Customer

1 year ago

Date of purchase: 01/24/2024

Very good, but...

The tradesmen who carry out the work are all masters of their trade and do amazing work, which is, more often than not, competitively priced. Where improvements could be made is in the communication...

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Toni

First-Rate Maintenance Ltd

1 year ago

Hello, thanks for leaving us a review. We appreciate your constructive comments and will pass these on to the team at First-Rate Maintenance.

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Nathan Sampson

1 year ago

Date of purchase: 01/19/2024

What Nathan Sampson said about First-Rate Maintenance Ltd:

Intrusive

I let the man in, quite blunt but no problem there. I went to my room to change and had just sat down. He opened my door and walked into my bedroom like he owned the house maybe 10 seconds after I...

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Toni

First-Rate Maintenance Ltd

1 year ago

Hello Nathan, We are sorry to read about your experience. We always ask our Operatives to respect tenants' privacy and we’re sorry on this occasion you did not feel this was followed. Thank you for bringing this to our attention.

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Trusted Customer

1 year ago

Date of purchase: 01/15/2024

Very prompt response. Quality job

Toni

First-Rate Maintenance Ltd

1 year ago

Hello, thanks for leaving us a 5* review. We're very happy to hear your excellent feedback.

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Miss Lily Blue Lowry

1 year ago

Date of purchase: 01/15/2024

What Miss Lily Blue Lowry said about First-Rate Maintenance Ltd:

Very friendly and fast service

Toni

First-Rate Maintenance Ltd

1 year ago

Hi Lily, thanks for leaving us a 5* review. We're very happy to hear that you were pleased with our service.

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Trusted Customer

1 year ago

Date of purchase: 01/08/2024

Really good sevice

Good service, nice and quick and really canny

Toni

First-Rate Maintenance Ltd

1 year ago

Hello, Thank you for leaving us a review. We really appreciate your positive feedback regarding our team's service!

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Trusted Customer

1 year ago

Date of purchase: 01/05/2024

Amazing fix!

Super friendly and quick at the job. We had a problem which couldn't be solved by other maintenance however first-rate could do the job!

Toni

First-Rate Maintenance Ltd

1 year ago

Hello, thanks for leaving us such great feedback! We're glad to hear that you were pleased with our service and we really appreciate the 5* rating.

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Trusted Customer

1 year ago

Date of purchase: 01/03/2024

Maintenance jobs completed fully with our full satisfaction.

Toni

First-Rate Maintenance Ltd

1 year ago

Hello, thanks for leaving us a 5* review and excellent feedback. We're glad that you are happy with the completed jobs!

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Adam Sinclair

1 year ago

Date of purchase: 01/02/2024

What Adam Sinclair said about First-Rate Maintenance Ltd:

Great representative

The man who was in to do the maintenance was great. He was very polite, and respected boundaries when I went to sit in the living room while he worked. We would defo have him back again if more work...

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Toni

First-Rate Maintenance Ltd

1 year ago

Hi Adam, thanks for leaving us a 5* review. We're pleased to hear your positive comments for our maintenance operative and we really appreciate your great feedback.

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Trusted Customer

1 year ago

Date of purchase: 12/18/2023

Good service

The guy who came out to me was really helpful showing me how to use the thermostat. Although there was a bit of confusion with what time he was meant to be coming, it didn't bother me as he was so...

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Toni

First-Rate Maintenance Ltd

1 year ago

Hello, thank you for leaving us a 4* review. We really value your feedback and will take your comments into consideration going forward.

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Trusted Customer

1 year ago

Date of purchase: 12/12/2023

Quick, Informative, Clean

Replaced shower box quickly, polite, cleaned up after themselves, informed us how to use the new system and what to do and why they replaced it.

Toni

First-Rate Maintenance Ltd

1 year ago

Hello, thanks for taking the time to leave us such a brilliant review! We're very grateful for your feedback and 5* rating.

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About First-Rate Maintenance Ltd

First Rate Maintenance Ltd. provides both planned and reactive maintenance services, from repairing blinds and fixing toilet seats, to plastering damaged walls, decorating, responding to leaks, and replacing damaged flooring.

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0191 243 1000

101 Percy Street, City Centre, Newcastle upon Tyne, Tyne and Wear, NE1 7RY, United Kingdom