The person i spoke with is very helpful and accomodating with my querries. The qoute price is also reasonable
Louise
ExoticDirect
5 years ago
Hi there, Thank you very much for rating us with five stars! We are delighted to hear your great comments regarding our helpful service, thank you! :)Kind RegardsThe Exotic Direct Team
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Mr & Mrs Byrne
Feefo Verified
5 years ago
What Mr & Mrs Byrne said about ExoticDirect:
Good service.
Have been excellent in these difficult times. Would thoroughly recommend tis Company.
Alec
ExoticDirect
5 years ago
Hello Mr & Mrs Byrne,
Thank you for giving us this positive review.
It's good to know that you're happy with the level of service we've been able to provide you with during difficult times. That you feel able to recommend us to others is a huge complement - so thank you.
If we can ever be of any further help or assistance, please do let us know.
Best regards,
The Exotic Direct Pet Insurance Team
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Ms Charlotte Colbran
Feefo Verified
5 years ago
What Ms Charlotte Colbran said about ExoticDirect:
Fantastic service .. highly recommend
Very helpful with my insurance claim 5*
Alec
ExoticDirect
5 years ago
Hi Charlotte,
Thank you for giving us this positive review and also for adding such nice comments.
We're sorry to hear that you needed to make a claim, but it's good to know that you are happy with the level of service we provided you with while it was processed. That you feel able to recommend us to others is a huge compliment, so thank you!
If we can ever be of any further assistance in the future, please do get back in touch and we'll be happy to help.
Best regards,
The Exotic Direct Pet Insurance Team
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Mr Gordon Garside
Feefo Verified
5 years ago
What Mr Gordon Garside said about ExoticDirect:
Very good service
The service,the information was exact and to the point and the cost was affordable
Alec
ExoticDirect
5 years ago
Hi Gordon,
Thank you for giving us this positive review and also for taking the time to add your comments.
It's great to know that you are happy with service, information and cost of your new pet insurance policy.
Should you ever have any questions about your policy or need to make any changes, please do get in touch and we'll be very happy to help.
Best regards,
The Exotic Direct Pet Insurance Team
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Trusted Customer
Feefo Verified
5 years ago
Very quick and very easy,no problems
Very happy with the service and don't have to wait to long for my order, thanks to the staff with everything that's going on around us.
Alec
ExoticDirect
5 years ago
Thank you for giving us this positive review.
If we can be of any further help or assistance in the future, please do let us know.
Best regards,
The Exotic Direct Pet Insurance Team
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Miss Mandi Reynolds
Feefo Verified
5 years ago
What Miss Mandi Reynolds said about ExoticDirect:
Super service
Very professional and very helpful, would highly recommend
Alec
ExoticDirect
5 years ago
Hi Mandi,
Thank you for giving us this positive review and for adding such nice comments.
It's great to know that you're happy with the service our pet insurance team have provided you with and also that you feel able to recommend us to others - that's a real compliment, thank you!
If you ever have any questions about your policy, or if we can help in any other way, please do get back in touch and we'll be very happy to assist you in anyway that we can.
Best regards
The Exotic Direct Pet Insurance Team
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Mr Timothy Marris
Feefo Verified
Horwich
5 years ago
What Mr Timothy Marris said about ExoticDirect:
A quick and easy phone call to renew my policy.
Yes, would recommend
Alec
ExoticDirect
5 years ago
Hi Timothy,
Thank you for giving Exotic Direct this positive review.
It's great to know it was quick and easy for you to renew your cover for another year and also that you feel able to recommend us to others.
If you ever have any questions about your policy, please do get in touch and we'll be very happy to help.
Best regards,
The Exotic Direct Pet Insurance Team
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Trusted Customer
Feefo Verified
5 years ago
Very good cheap
I would tell my mates so cheap
Alec
ExoticDirect
5 years ago
Thank you for giving us this positive review.
It's create to know you're happy with the cost of your new pet insurance cover and also that you're happy to recommend us to your mates.
If you ever have any questions about your policy, or if we can help in any other way, please do get in touch and we'll be very happy to assist you.
Best regards,
The Exotic Direct Pet Insurance Team
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Trusted Customer
Feefo Verified
5 years ago
Nice and easy to set up, no hassle, really easy service
Alec
ExoticDirect
5 years ago
Than you for giving us this positive review.
It's great to know that you found it easy to set up the pet insurance cover that you wanted.
If you ever have any questions about your policy, or if we can help in any other way, please do get in touch and we'll do our very best to assist you.
Best regards,
The Exotic Direct Pet Insurance Team
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Anthony
Feefo Verified
Liverpool
5 years ago
What Anthony said about ExoticDirect:
Value for Monday
Happy that we can insure our Budgie with this insurer. It gives us piece of mind our little Rodger is a big part of our family and it is good to know we can keep him well should he ever get poorly.
Alec
ExoticDirect
5 years ago
Than you for giving us this positive review. It's great to know that you've been able to get the pet insurance over you wanted for Rodger and at a price you are happy with. We're all really happy to hear that it gives you the peace of mind that you wanted.Should you ever have any questions about your policy, or if we can help in any other way, please do get in touch and we'll do our very best to assist you. Best regards,The Exotic Direct Pet Insurance Team
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.