Extremely easy to deal with. Received claim form very quickly. Settlement was very prompt.
Hayley
ExoticDirect
5 years ago
Hi Gill,
Thank you for taking the time to leave us with your positive review.
It's great to hear you found our website easy to use and you were happy with how the claim was handled.
We hope you have a great day,
The Exotic Direct Claims Team.
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Trusted Customer
Feefo Verified
5 years ago
Perfect all round.
So easy to take out the insurance in the first place and to Ames it when I needed too. Very friendly helpful staff and not on hold for ages.
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MB
Miss Helen Brooke
Feefo Verified
5 years ago
What Miss Helen Brooke said about ExoticDirect:
Brilliant
Fabulous, pay my claim everytime.
Hayley
ExoticDirect
5 years ago
Hi Helen,
Thank you so much for taking the time to leave us with your 5 star review.
We understand how stressful it can be when your pets need treatment so It's great to hear that we have been able to help with this.
Kind Regards,
The Exotic Direct Claims Team.
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Mrs Lisa Smith
Feefo Verified
5 years ago
What Mrs Lisa Smith said about ExoticDirect:
Really easy to renue and adjust my cover over the phone. HIGHLY RECOMMENDED
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MW
Mrs Tracey Williams
Feefo Verified
5 years ago
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What Mrs Tracey Williams said about ExoticDirect:
The only insurance that would insure my pygmy goat Boyce.
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Trusted Customer
Feefo Verified
5 years ago
Very simple & straightforward. I have been with Exotic Direct for many years and the price is still very reasonable.
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Mrs Lorna Lomas
Feefo Verified
5 years ago
What Mrs Lorna Lomas said about ExoticDirect:
Great service from everyone at Exotics.
Everyone I have spoken to has always been very helpful and sympathetic. Very good service.
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Ms Sarah Childs
Feefo Verified
5 years ago
What Ms Sarah Childs said about ExoticDirect:
Never a problem
No problem with my renewal, I was expecting a huge hike in the premiums paid every year, but there were none!!! Unfortunately I lost one of my Buds, and the guys at Exotic were fabulous. When I was...
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Mr Anthony Todhunter
Feefo Verified
5 years ago
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What Mr Anthony Todhunter said about ExoticDirect:
Easy set up
Easy set up
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Trusted Customer
Feefo Verified
5 years ago
Great service and price
Excellent value. Covered all but two of my exotic pets. Combined insurance made it easier than wading through lots of different quotes
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.