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ExoticDirect Reviews

Displaying all 1,994 reviews

Miss Hannah Dee

Feefo Verified

5 years ago

What Miss Hannah Dee said about ExoticDirect:

Helpful and easy

Very helpful and thorough, easy to do. Good customer service

Mr Paul Allchorn

Feefo Verified

Eastbourne

5 years ago

What Mr Paul Allchorn said about ExoticDirect:

Allchorn

I would recommend exotic direct as there very easy to use and understand and a good price

Mrs Stella Bowling

Feefo Verified

Beccles Suffolk

5 years ago

Uploaded media

Excellent site.Customer relations cannot be faulted.

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What Mrs Stella Bowling said about ExoticDirect:

Excellent site.Customer relations cannot be faulted.

The site was simple to use. The quote was high but normal for difficult little animals like cavies. When I needed to speak to customer service as I made an error on my form the young lady who sorted...

Miss Suzanna Lacey

Feefo Verified

5 years ago

What Miss Suzanna Lacey said about ExoticDirect:

Very helpful and efficient

Trusted Customer

Feefo Verified

5 years ago

All very helpful and friendly when phoning, always take time to explain things if needed to

Trusted Customer

Feefo Verified

5 years ago

Excellent pet insurance

Excellent insurance policy that provides all the cover required for my two conure parrots. Was easy to purchase online and has now been renewed without fuss.

Louise

ExoticDirect

5 years ago

Hi there, Thank you for leaving us your brilliant review! We are very pleased to hear your positive comments regarding our cover and fuss free renewal process, thank you! Kind Regards The Exotic Direct Team

Trusted Customer

Feefo Verified

5 years ago

So far so good

The company and policy seemed the only reputable policy for Hamsters. The cover seemed reasonable, although maybe a little expensive for the amount of cover provided. The purchase experience was...

Louise

ExoticDirect

5 years ago

Hi There, Thank you for taking the time to leave us your review. We are very pleased to hear your comments regarding our prompt replies to your queries. We also welcome feedback regarding your thoughts on our cover so we will ensure this is also passed on to our products team. Kind Regards The Exotic Direct Team

Mr Samuel McIver

Feefo Verified

5 years ago

What Mr Samuel McIver said about ExoticDirect:

Amazingly helpful and informative.

Louise

ExoticDirect

5 years ago

Hi Samuel, Thank you for your review and five star rating! We are so pleased to hear your comments regarding our helpful and informative services team, thank you! Kind Regards The Exotic Direct Team

Mr Marc Ozholl

Feefo Verified

5 years ago

What Mr Marc Ozholl said about ExoticDirect:

Peace of mind, and excellent customer service

Exotic Direct have always been incredibly helpful and supportive when I’ve needed to contact them. They provide peace of mind at a very reasonable cost, and in the rare circumstances I’ve needed to...

Louise

ExoticDirect

5 years ago

Hi Marc, Thank you for leaving us your brilliant review. We are delighted to hear your comments regarding our helpful and supportive customer service team. Thank you! Kind Regards The Exotic Direct Team

Mr Nicholas Atkins

Feefo Verified

peterborough

5 years ago

What Mr Nicholas Atkins said about ExoticDirect:

dig deeper and shop around before taking out insurance

only £1,000 claim between three reptiles allowed per year ,thinking of cancelling insurance as ive seen £3,000 cover per reptile with different insurance company since taking out cover with exotic...

Louise

ExoticDirect

5 years ago

Hi Nicholas, Thank you for your feedback. We always welcome feedback such as yours to improve our services for the future so your comments have been passed to our products team. If you wish to discuss this further or make any changes to your policy, please contact our customer service team on 0345 982 5505. Kind Regards The Exotic Direct Team

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