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ExoticDirect Reviews

Displaying all 1,994 reviews

Mrs Joanne Bruce

Feefo Verified

5 years ago

What Mrs Joanne Bruce said about ExoticDirect:

Kindness is Everything

The renewal experience is very easy, you basically check all your documents and do nothing if nothing has changed. For the first time this year I had to make a sizeable claim and I was worried that...

Imane

ExoticDirect

5 years ago

Hello Joanne,Thank you for rating us 5*s!We are very pleased to hear that you find our renewal process easy and that you had a delightful conversation with our customer service advisor.We will make sure to pass on the feedback to him, I'm sure it will make his day.Kind regardsThe Exotic Direct Team

Miss Devon Hammond

Feefo Verified

5 years ago

What Miss Devon Hammond said about ExoticDirect:

No problems at all!

Easy, no problem with auto renew

Imane

ExoticDirect

5 years ago

Hello Devon,Thank you for rating us 5*s!We are happy to hear that your renewal was an easy process.Kind regardsThe Exotic Direct Team

Miss Laura Channing

Feefo Verified

Lancashire

5 years ago

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What Miss Laura Channing said about ExoticDirect:

Definí recommend!

Incredibly easy process, great prices. Hopefully I’ll never need to make a claim but it’s nice to know Spud and I will have backup if we do!

Imane

ExoticDirect

5 years ago

Hello Laura,Thank you for rating us 5*s!We are very pleased to hear that you find our process easy and our prices faire.We try to do our best as a team to make the customer journey as easy and enjoyable as possible.Kind regardsThe Exotic Direct Team

Miss Eleanor Lindsay

Feefo Verified

5 years ago

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What Miss Eleanor Lindsay said about ExoticDirect:

So far I've had a positive experience, my insurance was easy to set up and well explained. The price is also completely manageable for someone on a tight budget.

Imane

ExoticDirect

5 years ago

Hello Eleanor,Thank you for rating us 4*s!We are very pleased to hear that we were easy to deal with.We try to offer the fairest prices possible.Kind regardsThe Exotic Direct Team

Trusted Customer

Feefo Verified

5 years ago

Good value for money

Imane

ExoticDirect

5 years ago

Hello,Thank you for rating us 5*s!We are very pleased to hear that you find our service worthy of your money.Kind regardsThe Exotic Direct Team

Trusted Customer

Feefo Verified

5 years ago

Handled my claim very well and didn’t take long at all.

Gabriella

ExoticDirect

5 years ago

Good morning, Thank you for taking the time to leave a review, its great to see you are happy with the claim process and the time frame. Have a lovely day, The claims team.

Mrs Katie Jane

Feefo Verified

5 years ago

What Mrs Katie Jane said about ExoticDirect:

Very quick to answer the phone call. Dealt with enquiry quickly.

Imane

ExoticDirect

5 years ago

Hello Katie,Thank you for rating us 5*s!We are very happy to hear that your enquiry have been dealt with swiftly.Kind regardsThe Exotic Direct Team

Ms Linda Duval

Feefo Verified

5 years ago

What Ms Linda Duval said about ExoticDirect:

Very good and reliable

I have taken this insurance for my 2 guinea pigs who seem to become very ill during weekend and out of hours. This is a good company who pay quickly.

Mr Adam Jones

Feefo Verified

5 years ago

What Mr Adam Jones said about ExoticDirect:

Great peace of mind

Imane

ExoticDirect

5 years ago

Hello Adam,Thank you for rating us 5*s!We are very pleased to hear that you have peace of mind with our insurance.Kind regardsThe Exotic Direct Team

Mr Roland Driver

Feefo Verified

5 years ago

What Mr Roland Driver said about ExoticDirect:

Perfect how insurance should be

Imane

ExoticDirect

5 years ago

Hello Mr Roland,Thank you for rating us 5*s!We are very happy to meet your expectations for pet insurance. Kind regardsThe Exotic Direct Team

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