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Rated
Exceptional
Service
4.8
/5

5

4

3

2

1

74

7

2

0

1

84

ratings over the past year

Displaying all 1,918 reviews
MS
Miss Liane Stones
Maidstone
8 months ago
Date of purchase: 10/17/2024
What Miss Liane Stones said about ExoticDirect:
Quick, easy and an affordable insurance
A quick and easy way to set up our insurance for our young Kakariki (small parrot). It took us next to no time to do this online and the amount was surprisingly lower than we originally thought it...

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Amy
ExoticDirect
8 months ago
Hi, Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with the service (: Kind regards The Exotic Direct Team
Trusted Customer
8 months ago
Date of purchase: 11/03/2024
Excellent
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Amy
ExoticDirect
8 months ago
Hi, Thanks for the five star feedback, it means a lot. Kind regards The Exotic Direct Team
Trusted Customer
9 months ago
Date of purchase: 10/15/2024
Fast and good
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Amy
ExoticDirect
9 months ago
Hi, Thanks for the five star feedback, it means a lot. Kind regards The Exotic Direct Team
ME
Mr William Evans
Basildon
9 months ago
Date of purchase: 10/08/2024
What Mr William Evans said about ExoticDirect:
Fantastic Policy For A Fantastic Price
I found Exotic Direct using Google Search. I found the whole process of getting a quote was extremely easy and the process to complete my policy request was just a few clicks away. The quote was...

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Amy
ExoticDirect
9 months ago
Hi , Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with the service (: Kind regards The Exotic Direct Team
Trusted Customer
9 months ago
Date of purchase: 10/07/2024
Over the years had no problems with claims or service
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Amy
ExoticDirect
9 months ago
Hi , Thanks for the great feedback on your claims and service experience, we really appreciate it. Kind regards The Exotic Direct Team
Trusted Customer
9 months ago
Date of purchase: 10/01/2024
Easy no problems at all Good service
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Amy
ExoticDirect
9 months ago
Good Afternoon, Many thanks for taking the time to leave feedback, it’s much appreciated and our customer service team will be happy to hear this. Kind regards The Exotic Direct Team
MP
Mr Adam Porter
Barry
10 months ago
Date of purchase: 09/20/2024
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Amy
ExoticDirect
10 months ago
Hi, Thanks for the five star feedback, it means a lot. Kind regards The Exotic Direct Team
MM
Mrs Caroline Mitchell
Fife
10 months ago
Date of purchase: 09/19/2024
What Mrs Caroline Mitchell said about ExoticDirect:
Quick easy quote
Easy set up of policy for my parrot
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Amy
ExoticDirect
10 months ago
Hi, Thanks for the five star feedback, it means a lot. Kind regards The Exotic Direct Team
Trusted Customer
10 months ago
Date of purchase: 09/16/2024
clear, easy and workable
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Amy
ExoticDirect
10 months ago
Hello, Many thanks for the positive feedback on our website, our aim is to make things as simple as possible. Kind regards The Exotic Direct Team
MP
Mrs Tracy A Pickhaver
Woking surrey
10 months ago
Date of purchase: 09/16/2024
What Mrs Tracy A Pickhaver said about ExoticDirect:
I have a macaw and I found other insurers was a bit to expensive
So easy to insure your exotic pet
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Amy
ExoticDirect
10 months ago
Hello, Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service Kind regards The Exotic Direct Team .
About ExoticDirect
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
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1-10 Summers Street, London, Greater London, EC1R 5BD, United Kingdom
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About ExoticDirect
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.