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ExoticDirect Reviews | Customer Service Reviews for https://www.feefo.com/reviews/exotic-direct | Feefo

Displaying all 1,923 reviews

Trusted Customer

10 months ago

Date of purchase: 10/01/2024

Easy no problems at all Good service

Amy

ExoticDirect

10 months ago

Good Afternoon, Many thanks for taking the time to leave feedback, it’s much appreciated and our customer service team will be happy to hear this. Kind regards The Exotic Direct Team

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Mr Adam Porter

Barry

10 months ago

Date of purchase: 09/20/2024

Amy

ExoticDirect

10 months ago

Hi, Thanks for the five star feedback, it means a lot. Kind regards The Exotic Direct Team

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Mrs Caroline Mitchell

Fife

10 months ago

Date of purchase: 09/19/2024

What Mrs Caroline Mitchell said about ExoticDirect:

Quick easy quote

Easy set up of policy for my parrot

Amy

ExoticDirect

10 months ago

Hi, Thanks for the five star feedback, it means a lot. Kind regards The Exotic Direct Team

See full customer review

Trusted Customer

11 months ago

Date of purchase: 09/16/2024

clear, easy and workable

Amy

ExoticDirect

10 months ago

Hello, Many thanks for the positive feedback on our website, our aim is to make things as simple as possible. Kind regards The Exotic Direct Team

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Mrs Tracy A Pickhaver

Woking surrey

11 months ago

Date of purchase: 09/16/2024

What Mrs Tracy A Pickhaver said about ExoticDirect:

I have a macaw and I found other insurers was a bit to expensive

So easy to insure your exotic pet

Amy

ExoticDirect

10 months ago

Hello, Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service Kind regards The Exotic Direct Team .

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Mr David Mussett

Basildon

11 months ago

Date of purchase: 09/16/2024

What Mr David Mussett said about ExoticDirect:

They were really helpful to cater for my needs and could answer every question that needed answering would highly recommend and the prices were good to

Amy

ExoticDirect

10 months ago

hi, Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service. Kind regards The Exotic Direct Team

See full customer review

Mr Barry Crane

11 months ago

Date of purchase: 09/12/2024

Jodie

ExoticDirect

11 months ago

Hi Barry, Thanks for the five star feedback, it means a lot. Kind regards The Exotic Direct Team

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Trusted Customer

11 months ago

Date of purchase: 09/12/2024

Easy to complete and staff on phone supportive plus will help with any worries throughout the year

Jodie

ExoticDirect

11 months ago

Hi, Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with the service (: Kind regards The Exotic Direct Team

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Mr Scott Cowie

Glasgow

11 months ago

Date of purchase: 09/09/2024

What Mr Scott Cowie said about ExoticDirect:

Great service

The service was fantastic, I tried to add a discount code but couldn’t so purchased anyway but then with help from one of the staff they added it manually for me.

Jodie

ExoticDirect

11 months ago

Hi Scott, Thank you for leaving a review, the team at Exotic Direct are glad to hear you’ve been pleased with the service. Kind regards The Exotic Direct Team

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Mrs Sarah Longhurst

Crawley Down

11 months ago

Date of purchase: 08/28/2024

What Mrs Sarah Longhurst said about ExoticDirect:

Easy

My renewal was easy. No fuss and the price actually went down

Jodie

ExoticDirect

11 months ago

Hi Sarah, Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with the service (: Kind regards The Exotic Direct Team

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About ExoticDirect

Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.

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0345 340 4090

1-10 Summers Street, London, Greater London, EC1R 5BD, United Kingdom