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ExoticDirect Reviews | Customer Service Reviews for https://www.feefo.com/reviews/exotic-direct | Feefo

Displaying all 1,918 reviews

Mrs Ramla Kamruddin

Sudbury

5 months ago

Date of purchase: 01/16/2025

Eva

ExoticDirect

5 months ago

Hi Ramla, Thank you so much for taking the time to leave a review! Kind Regards, The Exotic Direct Team

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Mrs Rosemary Bolter

Hertfordshire

6 months ago

Date of purchase: 01/13/2025

Eva

ExoticDirect

5 months ago

Hi Rosemary, Thank you for taking the time to leave feedback, its much appreciated! Kind Regards, The Exotic Direct Team :)

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Mr Philip Spark

6 months ago

Date of purchase: 01/09/2025

Eva

ExoticDirect

5 months ago

Hi Phillip, thank you so much for the 5 stars! Kind regards, The Exotic Direct Team

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Miss Nicole Wallis

Middlewich

6 months ago

Date of purchase: 01/10/2025

Eva

ExoticDirect

5 months ago

Hey Nicole, Thank you for the five star feedback! it means a lot. Kind regards, The Exotic Direct Team

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Trusted Customer

6 months ago

Date of purchase: 01/09/2025

Fantastic company

I have used Exotic Direct for a lot of years For my bird and i have to say this company is excellent. Very easy to contact and they are quick to respond. Very helpful staff. Prices i find very...

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Eva

ExoticDirect

5 months ago

Hello, Many thanks for taking the time to leave feedback, it’s much appreciated and our customer service team will be happy to hear this. Kind regards, The Exotic Direct Team

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Trusted Customer

6 months ago

Date of purchase: 01/08/2025

East set up

Easy to set up and pay

Amy

ExoticDirect

6 months ago

Hello, Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service. Kind regards The Exotic Direct Team

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Trusted Customer

7 months ago

Date of purchase: 11/24/2024

Great service, but dental for rodents would be a big plus.

Thankful and relieved. Its hard to find an exotics insurer and you guys have been ever so accommodating. My chinchillas and guinea pigs thank you. The only issue I have which is frustrating is no...

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Amy

ExoticDirect

6 months ago

Hello, Thank you for taking the time to leave the feedback our team really does appreciate this. In terms of our coverage we can contribute 50% of costs relating to dental work for small mammals. If you require any additional advice please don't hesitate to contact us on 0345 982 5505 , we would be happy to assist you. Kind regards The Exotic Direct Team

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Miss Karen Gale

Essex

8 months ago

Date of purchase: 11/17/2024

Amy

ExoticDirect

8 months ago

Hi there, Thanks for taking the time to leave a five star feedback, it means a lot. Kind regards The Exotic Direct Team

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Miss Nicola Fraser

Lowestoft

8 months ago

Date of purchase: 11/12/2024

Amy

ExoticDirect

8 months ago

Hi there, Thanks for the five star feedback, it means a lot. Kind regards The Exotic Direct Team

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Miss Nicola Crockett

Aylesbury

8 months ago

Date of purchase: 11/11/2024

What Miss Nicola Crockett said about ExoticDirect:

Very happy.

Polite service, swiftly handled and queries answered with knowledge.

Amy

ExoticDirect

8 months ago

Hi there, Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with the service (: Kind regards The Exotic Direct Team

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About ExoticDirect

Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.

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0345 340 4090

1-10 Summers Street, London, Greater London, EC1R 5BD, United Kingdom