Exotic direct were absolutely amazing with me, they handled my claim quickly and without any hassle, they are very caring and compassionate in a horrible situation.
Kirsty
ExoticDirect
4 years ago
Good Morning Cheryl,
Thank you so much for taking the time to leave us positive feedback! We are very pleased to hear we were able to make your claims process hassle free and provide you with care and compassion in a difficult situation. We hope to continue this for you and your pets in the future!
Kind Regards,
The Exotic Direct Team.
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Miss Emma Cain
Feefo Verified
4 years ago
What Miss Emma Cain said about ExoticDirect:
Easy sing up very good
Kirsty
ExoticDirect
4 years ago
Good Afternoon Emma,
Thank you for taking the time to leave us a 5* review! We're please you were happy with our service!
All The Best,
The Exotic Direct Team
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Trusted Customer
Feefo Verified
4 years ago
Great service and sensitive to the issues
Excellent service from start to finish
Mia
ExoticDirect
4 years ago
Good afternoon,
We are so pleased to have been able to help, thank you for taking the time to leave a review.
Kindest regards, The Exotic Direct Team.
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Mrs Jennifer Constable
Feefo Verified
4 years ago
What Mrs Jennifer Constable said about ExoticDirect:
Easy to get a quote. Very quick
Mia
ExoticDirect
4 years ago
Good afternoon,
We are happy you have been able to get a quote, thank you for taking the time to review.
Kind regards, The Exotic Direct Team.
1
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MR
Mr Wolfie Reardon
Feefo Verified
4 years ago
What Mr Wolfie Reardon said about ExoticDirect:
Yes I will carrying on with the insurance
Mia
ExoticDirect
4 years ago
Good afternoon Wolfie,
We are happy to hear you are continuing with our cover, thank you for taking the time to review.
Kind regards, The Exotic Direct Team.
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Mrs Pauline White
Feefo Verified
4 years ago
What Mrs Pauline White said about ExoticDirect:
Exceptiona service
Perfect service
Mia
ExoticDirect
4 years ago
Hi Pauline,
We are so pleased you are happy with our service, thank you for taking the time to leave a review!
Kind regards,
The Exotic Direct team.
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Trusted Customer
Feefo Verified
4 years ago
Parrot quote
Easy on line questions and cheap quote excellent A+
Kirsty
ExoticDirect
4 years ago
We are pleased you found our online process efficient and we were able to provide cover for your parrot, thank you for taking the time to leave us a 5* review!
Kind Regards,
The Exotic Direct Team.
Trusted Customer
4 years ago
Thanks
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Trusted Customer
Feefo Verified
4 years ago
In good hands
Enabled our pet guinea pig to have an operation to remove a very large bladder stone. It saved his life and now you would not know he had been ill
Mia
ExoticDirect
4 years ago
Good afternoon,
We are so pleased your guinea pig is feeling well and are happy to have been able to assist. Thank you for taking the time to review.
Kind regards, The Exotic Direct Team.
1
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Trusted Customer
Feefo Verified
4 years ago
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Excellentquote
Fast, excellent quote
Mia
ExoticDirect
4 years ago
God afternoon,
We are happy to have ben able to assist with your quote, thank you for the great picture and for leaving a review"
Kind regards, The Exotic Direct Team.
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Mr Leslie Sandham
Feefo Verified
4 years ago
What Mr Leslie Sandham said about ExoticDirect:
Recommended
Prompt no fuss service as always and excellent prices.
Kirsty
ExoticDirect
4 years ago
Good Morning Leslie,
We are so pleased you're happy with the service we provide and that we are able to offer cover for your pet at an affordable price! Thank you so much for taking the time to leave us a positive review!
Kind Regards,
The Exotic Direct Team.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.