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The Cumberland Reviews

Rated
Exceptional

Kinder Banking - It's In Our Nature

Service
4.9
/5
Product
4.6
/5

5

4

3

2

1

1,989

177

20

10

11

2,207

ratings over the past year

Displaying all 9,454 reviews
Trusted Customer
1 hour ago
Very easy to deal with. Excellent and clear explanation, along with patient and full answers to our questions. Really good communications from your mortgage department. She made the procedure stress f
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MB
Miss Bain
Cockermouth
1 hour ago
What Miss Bain said about The Cumberland:
They are so friendly and made me feel so welcome **
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MT
Mr Taylor
1 hour ago
What Mr Taylor said about The Cumberland:
Excellent, quick service with the outcome I hoped for achieved
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Trusted Customer
4 hours ago
Very efficient and very helpful
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DI
Diane
CARLISLE
9 hours ago
What Diane said about The Cumberland:
The member of staff was friendly very helpfull and efficient.Appointment was on time.
1
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MD
Mrs Dixon
CA139aq
12 hours ago
What Mrs Dixon said about The Cumberland:
They were polite and explained everything
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MG
Miss Gaffney
14 hours ago
What Miss Gaffney said about The Cumberland:
Staff are very friendly, and Vicky, whi dealt with my new account was knowledgeable & informative. Thank you!
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MH
Mr Hopper
Brampton
1 day ago
What Mr Hopper said about The Cumberland:
As always with The Cumberland, we received excellent service in all respects. Opening the savings account was quick, easy and hassle free.
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MJ
Mr Johnston
1 day ago
What Mr Johnston said about The Cumberland:
Local branch. Little queues.. Staff on hand to help with problems.
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MK
Mr Kelton
1 day ago
What Mr Kelton said about The Cumberland:
Great service
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About The Cumberland
As a cornerstone of the Cumbrian landscape for over 170 years The Cumberland is one of the region’s most familiar and trusted businesses. We’re here to create a banking experience that’s kinder to people and planet. Our business is to help people realise and achieve their financial goals. Whether it’s looking for that first place of your own, more space for your growing family, or a change of lifestyle and the challenge of running your own hospitality business, our experts can support you with straight-forward advice and an award-winning range of mortgages. We aim to provide exceptional customer experiences, and working with Feefo helps us to understand whether we’re making this happen. Thanks to all our customers who have provided us with feedback to help us continue to improve our business and help us deliver ‘kinder banking’.
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Cumberland House, Cooper Way, Carlisle, Cumbria, CA3 0JF, United Kingdom
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About The Cumberland
As a cornerstone of the Cumbrian landscape for over 170 years The Cumberland is one of the region’s most familiar and trusted businesses. We’re here to create a banking experience that’s kinder to people and planet. Our business is to help people realise and achieve their financial goals. Whether it’s looking for that first place of your own, more space for your growing family, or a change of lifestyle and the challenge of running your own hospitality business, our experts can support you with straight-forward advice and an award-winning range of mortgages. We aim to provide exceptional customer experiences, and working with Feefo helps us to understand whether we’re making this happen. Thanks to all our customers who have provided us with feedback to help us continue to improve our business and help us deliver ‘kinder banking’.