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The Cumberland Reviews

Rated
Exceptional

Kinder Banking - It's In Our Nature

Service
4.9
/5
Product
4.6
/5

5

4

3

2

1

1,989

177

20

10

11

2,207

ratings over the past year

Displaying all 9,454 reviews
MJ
Mr Johnston
1 day ago
What Mr Johnston said about The Cumberland:
Local branch. Little queues.. Staff on hand to help with problems.
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MK
Mr Kelton
1 day ago
What Mr Kelton said about The Cumberland:
Great service
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Trusted Customer
1 day ago
I would definitely recommend this bank to others,everything explained that I needed to know.
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Trusted Customer
1 day ago
I was very happy with the advice provided; communication was clear and constructive. Range of options provided and discussed.
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MC
Mr Curr
1 day ago
What Mr Curr said about The Cumberland:
How can you improve on excellence
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Trusted Customer
1 day ago
The service was excellent. Professional. Friendly and satisfactory ourvomr
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MW
Mr Whitfield
1 day ago
What Mr Whitfield said about The Cumberland:
Sarah was fantastic, very thorough and professional. Took time to make sure I understood and and all my needs were met. Sarah is an asset to the Cumberland.
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Trusted Customer
1 day ago
Very helpful and numerous offices for someone to talk to .
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MC
Mr Chapman
Carlisle
2 days ago
What Mr Chapman said about The Cumberland:
I recently had the pleasure of working with Mark Bartrip my home financing needs, and I cannot recommend them highly enough. From start to finish, their expertise, dedication, and exceptional service
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Trusted Customer
2 days ago
Service is bang on no complains what so ever would recommend to anyone Gavin lowes always kept up to date Couldnt ask for a nicer guy Keep up the good work
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About The Cumberland
As a cornerstone of the Cumbrian landscape for over 170 years The Cumberland is one of the region’s most familiar and trusted businesses. We’re here to create a banking experience that’s kinder to people and planet. Our business is to help people realise and achieve their financial goals. Whether it’s looking for that first place of your own, more space for your growing family, or a change of lifestyle and the challenge of running your own hospitality business, our experts can support you with straight-forward advice and an award-winning range of mortgages. We aim to provide exceptional customer experiences, and working with Feefo helps us to understand whether we’re making this happen. Thanks to all our customers who have provided us with feedback to help us continue to improve our business and help us deliver ‘kinder banking’.
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Cumberland House, Cooper Way, Carlisle, Cumbria, CA3 0JF, United Kingdom
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About The Cumberland
As a cornerstone of the Cumbrian landscape for over 170 years The Cumberland is one of the region’s most familiar and trusted businesses. We’re here to create a banking experience that’s kinder to people and planet. Our business is to help people realise and achieve their financial goals. Whether it’s looking for that first place of your own, more space for your growing family, or a change of lifestyle and the challenge of running your own hospitality business, our experts can support you with straight-forward advice and an award-winning range of mortgages. We aim to provide exceptional customer experiences, and working with Feefo helps us to understand whether we’re making this happen. Thanks to all our customers who have provided us with feedback to help us continue to improve our business and help us deliver ‘kinder banking’.