What Trusted Customer said about AXA Insurance - Northern Ireland:
Very helpful, friendly service
Jennifer
AXA Insurance - Northern Ireland
8 years ago
Hello Jennifer,
Thank you for leaving your feedback, we really appreciate it.
Its great to hear that you found our advisor to be friendly and helpful while getting you a great deal for your car insurance.
We are delighted that you chose to insurer your car with AXA and we look forward to providing you with great customer service for years to come.
Kind Regards
Jennifer
AXA - Feefo Team
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Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about AXA Insurance - Northern Ireland:
Straight forward and quick. Fully informed of policy cover
I found the representative very polite and informative. My policy was up for renewal and she reviewed to see if any reductions could be applied maintaining my current level of cover.
She was very...
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Jennifer
AXA Insurance - Northern Ireland
8 years ago
Hello Ryan,
Thank you for taking the time to leave your feedback
It is great to hear you found our customer advisor to be polite and she was able to answer all your questions in order to get you the best deal for your insurance needs as well as keeping the cover you needed.
We really appreciate your business and look forward to providing you with great customer service for years to come.
Kind Regards
JenniferAXA - Feefo team
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Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about AXA Insurance - Northern Ireland:
swift and courtious
Jennifer
AXA Insurance - Northern Ireland
8 years ago
Hello David,
Thank you for taking the time to leave your feedback.
I am pleased to hear you found the service efficient and the member of staff courteous and everything was well explained.
We really appreciate your business and look forward to providing you with great customer service for years to come.
Kind Regards
Jennifer
AXA - Feefo team
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Trusted Customer
Feefo Verified
8 years ago
Too dear
Don’t put insurance prices higher every year.
Stacie
AXA Insurance - Northern Ireland
8 years ago
Thank you for taking the time to leave your feedback.
Unfortunately, there has been an increase in premiums across the insurance industry due to a number of reasons, including rising claims costs.
The majority of customers across all companies are seeing price increases as a result.
At AXA we try our best to minimise these increases, while still offering a great product to suit our customers needs.
We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.
Kind Regards,
Stacie
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Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about AXA Insurance - Northern Ireland:
Yes
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Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about AXA Insurance - Northern Ireland:
Disaster
Jennifer
AXA Insurance - Northern Ireland
8 years ago
Hello Thomas,
Thank you for taking the time to leave your feedback.
I have attempted to contact you by telephone to discuss your policy, I am sorry to hear of your recent problems with our renewal process, and I can confirm your documents have been issued by post.
We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.
Kind Regards,
Jennifer
AXA - Feefo Team
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Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about AXA Insurance - Northern Ireland:
I recomendet axa
Stacie
AXA Insurance - Northern Ireland
8 years ago
Hello Egle,
Thank you for taking the time to leave your feedback.
It is great to hear you would recommend Axa, we value your loyalty to Axa Direct.
Kind Regards
Stacie
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Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about AXA Insurance - Northern Ireland:
First rate
Excellent customer service
Stacie
AXA Insurance - Northern Ireland
8 years ago
Hello Harold,
Thank you for taking the time to leave your feedback.
It is great to hear you felt the customer service was excellent. We do our best to ensure we offer the best customer service to all our customers.
Kind Regards
Stacie
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Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about AXA Insurance - Northern Ireland:
The staff was very helpful and very friendly in your newtownabbey branch. Was disappointed to hear leanna had left as she was extremely helpful last year. When renewing my policy I also got extra...
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Stacie
AXA Insurance - Northern Ireland
8 years ago
Hello Gerald,
Thank you for taking the time to leave your feedback.
It is great to hear such positive feedback and that you value the local branch service. We value your loyalty to Axa Direct and look forward to providing great customer service for years to come.
Kind Regards
Stacie
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Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about AXA Insurance - Northern Ireland:
can't get speaking to local branch.
Tried to speak to my local branch as I like dealing with a particular agent who organises my car insurance every year. Phoned several times to no avail.
Stacie
AXA Insurance - Northern Ireland
8 years ago
Hello Leslie,
Thank you for taking the time to leave your feedback.
At Axa we try to ensure that all customers are dealt with efficiently so when your local office busy there is someone else available to offer you assistance with any queries you may have.
We look forward to providing great customer service for years to come.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.