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AXA Insurance - Northern Ireland Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 30,927 reviews

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Perfect telephone manners excellent service

Stacie

AXA Insurance - Northern Ireland

8 years ago

Hello June

Thank you for taking the time to leave your feedback.

It is great to hear you found the service excellent, we value your loyalty to Axa Direct.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

Belfast

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Easy Peasy .

Everything was straightforward I renewed my car insurance in a matter of minutes no problems .

Stacie

AXA Insurance - Northern Ireland

8 years ago

Hello Shazza,

Thank you for taking the time to leave your feedback.

It is great to hear you found the service straightforward and we were able to get your insurance needs sorted for another year.

We value your loyalty to Axa Direct.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

Armagh City .

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

well satisfied with transaction

I renewed my insurance recently at your Portadown office ,and i was delighted with the assistance and courtesy of staff in completing the policy , i would have no problem in recommending the...

Stacie

AXA Insurance - Northern Ireland

8 years ago

Hello Vincent,

Thank you for taking the time to leave your feedback.

I am pleased to hear you found the service in your local office so good and were delighted with the staff.

We value your loyalty to Axa Direct and look forward to providing great customer service for years to come.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

Very impressed

Great service and price

Stacie

AXA Insurance - Northern Ireland

8 years ago

Thank you for taking the time to leave your feedback.

It is great to hear you found the service and price great.

We look forward to providing great customer service for years to come.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Very good

They keep it simple,I don’t like it when some companies can frustrate you when dealing with insurance

Stacie

AXA Insurance - Northern Ireland

8 years ago

Hello Colum,

Thank you for taking the time to leave your feedback.

It is great to hear you felt they kept the renewal process simple and we were able to get you a great deal.

We look forward to providing great customer service for years to come.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

drive safe app is good to modivate drivers

i found the drive safe app very useful and it motivates me to drive well I also found that axa staff were great with answering any questions I needed answered

Trusted Customer

Feefo Verified

Greenisland

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Happy helpful honest staff member

Very happy with this years experience with a very helpful woman on the phone to renew my policy answered every question I had did her best to get me a good quote. Regardless of price it is because of...

Stacie

AXA Insurance - Northern Ireland

8 years ago

Hello Richard

Thank you for taking the time to leave your feedback.

It is great to hear such positive feedback and I am pleased to hear you felt all questions and queries were answered and for a good price.

I am sorry to hear you felt previous year was a negative experience, we do try to ensure we offer the best service at all times.

We look forward to providing great customer service for years to come.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

Yes definitely the girl that was dealing with me was very helpful ,and she new what she was talking about , thanks for your professionalism

Stacie

AXA Insurance - Northern Ireland

8 years ago

Thank you for taking the time to leave your feedback.

I am pleased to hear you found the service very helpful and the staff member knowledgeable and professional.

We look forward to providing great customer service for years to come.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Sarah was very friendly and polite and dealt with my request quickly.

Stacie

AXA Insurance - Northern Ireland

8 years ago

Hello Sarah,

Thank you for taking the time to leave your feedback.

It is great to hear you found the service friendly and polite.

We look forward to continuing to provide great customer service for years to come.

Kind Regards

Stacie

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Five Stars

Overall very competitive and very helpful.

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