Insurance was made easy with the person I phoned their service was very good .
However accident 6/6/15,
Not happy with the time taken to resolve & the doctors written report that seems to have held...
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Brendan Fallon
AXA Insurance - Northern Ireland
9 years ago
We really appreciate you taking the time to leave your feedback and thank you for your positive comments, about your recent contact.
Although we are sorry, that on a previous occasion, you were unhappy with the service from one of our providers.
I can assure you, that we take our service very seriously. All identified issues are fed-back to the relevant areas and used to help us improve.
I have reviewed your case, spoken to the provider and emailed you my contact details, so that we can discuss this case further, if you wish.
Many thanks.
Martin L
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Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about AXA Insurance - Northern Ireland:
Very efficient company
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Trusted Customer
Feefo Verified
Belfast
9 years ago
What Trusted Customer said about AXA Insurance - Northern Ireland:
Pleasure to do business with.
Initial contact easy and follow up call to local office very good.
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Trusted Customer
Feefo Verified
9 years ago
Great service quickly seen too
Laura Hagan
AXA Insurance - Northern Ireland
9 years ago
Dear Samantha
Thank you for taking the time to leave your review of AXA Northern Ireland's service.
We are delighted that you were happy with our service.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.