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AXA Insurance - Northern Ireland Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 30,927 reviews

Trusted Customer

Feefo Verified

8 years ago

Very fast , helpful service.

I would recommend Axa to anyone and I will be a repeat customer.

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello,

Thank you for taking the time to leave your feedback.

I am pleased to hear you found our customer service efficient and helpful. We value your loyalty to AXA Direct and we are delighted to hear you would recommend AXA to others.

We look forward to providing you with great customer service for years to come.

Kind Regards

Jennifer

AXA - Feefo Team

Trusted Customer

Feefo Verified

8 years ago

Flood damaged car

My car was damaged in a flood and i had difficulty getting a courtesy car from axa until 3 days later and onky after heated conversations with axa staff. Enterprise car hire staff were excellent and...

Martin Lowe

AXA Insurance - Northern Ireland

8 years ago

Thanks for your feedback. There was exceptional demand for hire cars at the time of your loss and we had difficulty sourcing you one immediately. I am sorry that you experienced a delay. I am pleased that after the situation was rectified you were satisfied with how the rest of the claim went.

Regards Martin

Trusted Customer

Feefo Verified

Ballykelly limavady

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Competitive rates, with app support.

A quick efficient service, easy to follow and use. Competitive rates, if you should choose to use an app, for rewards for good driving standards.

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello Claire,

Thanks for leaving your feedback.

It is great to hear you found our service efficient and easy to follow.

We are delighted that you chose to renew your car with AXA and we look forward to providing you with great customer service for years to come.

Kind Regards

Jennifer

AXA - Feefo Team

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Curteous and very helpful

Courteous and very helpful

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello Christine,

Thanks for taking the time to leave feedback.

We are pleased to hear you found our customer service advisor to he courteous and very helpful.

We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.

Kind Regards,

Jennifer

AXA - Feefo Team

Trusted Customer

Feefo Verified

8 years ago

Great service

I have insured my car and house with AXA and have found the service and advice very useful and helpful

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Cheap and quick!

Brilliant service! Cheaper than everyone!!

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello Thomas,

Thank you for taking the time to leave your feedback.

We are pleased to hear that you found our customer service brilliant, efficient and we where able to get you a great deal for car insurance.

At AXA we do our best to ensure that all customer get the best price for the level of cover that we provide and we look forward to providing you with brilliant customer service for years to come.

Kind Regards

Jennifer

AXA - Feefo Team

Trusted Customer

Feefo Verified

8 years ago

As a family we all are insured through a a for our cars and home insurance giving us extra discount! Great to give back to loyal customer!

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello,

Thank you for your kind feedback.

I am pleased to hear you and all your family use AXA direct for your insurance needs. We are delighted that you now chose to insure your home with AXA to.

We value your loyalty to AXA Direct and look forward to providing you with great customer service for years to come.

Kind Regards

Jennifer

AXA - Feefo team

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

I have been insuring with axa for a few years now and they continue to be competitively priced. The service is great and they were really helpful and easy to deal with when I previously had an...

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello Tess,

Thank you for your kind review.

I am so pleased to hear that our customer advisors were very helpful, professional and easy to deal with. We are delighted that you chose to renew your car insurance with AXA again this year and your loyally to AXA is greatly appreciated.

We look forward to providing you with great customer service for years to come.

Kind Regards

Jennifer

AXA - Feefo Team

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

Are very helpful when needed and I will be using them again

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello Lauren,

Thank you for taking the time to leave your feedback.

I am pleased to hear you found the member of staff helpful and everything was well explained.

We look forward to providing great customer service for years to come.

Kind Regards

Jennifer

AXA - Feefo Team

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about AXA Insurance - Northern Ireland:

good

Jennifer

AXA Insurance - Northern Ireland

8 years ago

Hello Hugh,

Thank you for taking the time to leave your feedback.

We look forward to providing great customer service for years to come.

Kind Regards

Jennifer

AXA - Feefo Team

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