WEBS Reviews

Thank you for your feedback. We’re truly sorry to read your comments and are genuinely concerned about your experience. First, we want to reassure you that we are not a scam. We take every order and customer enquiry very seriously. We are currently experiencing a particularly high volume of orders and messages, which has unfortunately led to slower response times. However, this is not the standard of service we strive to provide, and we apologise if your emails were not answered as promptly as they should have been. I have now located your emails in our system and have contacted you directly so we can investigate this properly and resolve the matter as quickly as possible. Please kindly check your inbox when you have a moment. We truly value our customers and would greatly appreciate the opportunity to put this right. Best wishes, Anna and the WEBS Customer Service Team