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WEBS Reviews | Customer Service Reviews for https://www.feefo.com/reviews/yarn | Feefo

Displaying all 6,303 reviews

Virginia Sweeney

Feefo Verified

USA

3 months ago

What Virginia Sweeney said about WEBS:

Happy customer

I ordered on line using a gift card and had no problem. Delivery was on time. No problems. When I called WEBS to ask if the yarn was a good choice for a blanket/throw,I was told it would be...

Product reviews

Date of purchase: 16/01/2026

Trusted Customer

Feefo Verified

3 months ago

WEBS is always my first choice for knitting supplies

Great selection, prices, expedient shipping and customer service.

Date of purchase: 15/01/2026

Trusted Customer

Feefo Verified

3 months ago

Great!

They are always prompt, kind, and go above and beyond.

Date of purchase: 16/01/2026

Trusted Customer

Feefo Verified

3 months ago

My go to yarn company

Excellent. Great company to work with.

Product reviews

Date of purchase: 09/01/2026

Karen

Feefo Verified

USA

3 months ago

What Karen said about WEBS:

Trying new yarn

The return process was easy and I received the package fast.

Anna

WEBS

2 months ago

Thank you for taking the time to share your feedback! We’re glad to hear the return process was easy and that your package arrived quickly. Best wishes, Anna and the WEBS Customer Service Team

Product reviews

Date of purchase: 16/01/2026

Trusted Customer

Feefo Verified

3 months ago

Another great Cascade order from Webs

Fast service. I really appreciate the accurate order tracking and quick delivery.

Product reviews

Date of purchase: 14/01/2026

Josephine Maynard

Feefo Verified

USA

3 months ago

What Josephine Maynard said about WEBS:

Gaia yarn could be my new yarn for gifts and accessories.

It was easy to order online and the yarn came as promised. There were no problems with the shipment and the yarn was as appeared online. There was no need to contact customer service as I had no...

Product reviews

Date of purchase: 08/01/2026

Michelle

Feefo Verified

USA

3 months ago

What Michelle said about WEBS:

Perfect yarn for my crochet mandala.

I love this yarn. Works up beautifully and plenty of lovely colors to choose from.

Product reviews

Date of purchase: 15/01/2026

Trusted Customer

Feefo Verified

3 months ago

Buyer Beware

I thought it was terrible. It took 25 days to receive the yarn .and I was never able to communicate with anyone other than by email.

Yuliia

WEBS

3 months ago

Hello, Thank you so much for sharing your feedback. We’re really sorry for the frustration this has caused. We do have a high volume of orders and emails, and we always do our best to get back to everyone as quickly as possible, though we understand this wasn’t ideal in your case. We’ll definitely take your comments on board and hope to make things smoother next time. I can see that your package was delivered, though there was a delay with the delivery service - we’re very sorry for that! Once a package has shipped, we unfortunately cannot control the delivery, but my colleague did look into the delay to assist as much as possible. We really appreciate you letting us know about your experience, and if you need any further assistance, please don’t hesitate to get in touch. Best wishes, Julie and the WEBS Customer Service Team

Product reviews

Date of purchase: 15/01/2026

Trusted Customer

Feefo Verified

3 months ago

Adequate in purchased yarn and service

Long delivers time

Anna

WEBS

3 months ago

Thank you for sharing your thoughts. It’s great to hear you’re satisfied with the yarn and service, although we’re sorry the delivery times were longer than you expected. If we can be of any assistance please do not hesitate to get in touch. Best wishes, Anna and the WEBS Customer Service Team

Product reviews

Anna

WEBS

3 months ago

Thank you for your detailed feedback! We understand that splitting can be tricky. One tip that often helps is to try using slightly larger needles, which can reduce splitting. Also, because this yarn is made of multiple plies twisted together, it can sometimes split if worked against the twist. If you try working from the opposite end of the yarn, you’ll be working with the twist, which can help the strands stay together more smoothly. We appreciate your thoughts and hope these tips make your next project more enjoyable! Best wishes, Anna and the WEBS Customer Service Team

Date of purchase: 15/01/2026

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WEBS Reviews

Valley Yarns Valley Superwash DKMore reviews of this product (127)View product websiteI am making a blanket/throw for my granddaughter in the teal color. It really is a pleasure to work with. No splitting. It is one of the softest yarns I have ever used. The price was very...Read more

Cascade Yarns 220 Superwash AranMore reviews of this product (46)View product websiteThis yarn knits up beautifully. Haven’t washed it yet but previous Cascade Super Wash Yarn I’ve used has washed with good results. I only gave the Superwash Aran four stars because it came in a...Read more

Rowan Felted TweedMore reviews of this product (86)View product websiteI wasn't a fan of the yarn so I returned it. I found it a bit hard to work with, I'm a beginner and I wanted a more friendly yarn for my project.

Cascade Yarns 220 Superwash *********More reviews of this product (22)View product websiteI've always found Cascade Yarns to be excellent quality and this yarn was consistent with what I've experienced. It is one of the brands I look at first when I'm starting a new project since I'm...Read more

Berroco GaiaMore reviews of this product (4)View product websiteIt is a beautiful yarn. Easy to work with. Even though it suggests a 4mm needle my project worked up quickly. I used 2 balls and made a nice skinny scarf it feels nice against my skin not itchy at...Read more

Berroco GaiaMore reviews of this product (4)View product websiteIt is a beautiful yarn. The yarn did not split or tangle during use. Even though the yarn suggests a 4mm needle my project worked up fast. I loved the variation in shades as the work progressed. It...Read more

Paintbox Yarns Cotton DKMore reviews of this product (251)View product websiteLove this yarn! Works up beautifully and lots of colors to choose from.

Paintbox Yarns Cotton DKMore reviews of this product (251)View product websiteI love this yarn. Works up beautifully and plenty of lovely colors to choose from.

Paintbox Yarns Cotton DKMore reviews of this product (251)View product websiteI love this yarn. Works up beautifully and plenty of lovely colors to choose from.

Paintbox Yarns Cotton DKMore reviews of this product (251)View product websiteI love this yarn. Works up beautifully and plenty of lovely colors to choose from.

Paintbox Yarns Cotton DKMore reviews of this product (251)View product websiteI love this yarn. Works up beautifully and plenty of lovely colors to choose from.

Paintbox Yarns Cotton DKMore reviews of this product (251)View product websiteI love this yarn. Works up beautifully and plenty of lovely colors to choose from.

Paintbox Yarns Cotton DKMore reviews of this product (251)View product websiteI love this yarn. Works up beautifully and plenty of lovely colors to choose from.

Paintbox Yarns Cotton DKMore reviews of this product (251)View product websiteI love this yarn. Works up beautifully and plenty of lovely colors to choose from.

Paintbox Yarns Cotton DKMore reviews of this product (251)View product websiteI love this yarn. Works up beautifully and plenty of lovely colors to choose from.

Paintbox Yarns Cotton DKMore reviews of this product (251)View product websiteI love this yarn. Works up beautifully and plenty of lovely colors to choose from.

Paintbox Yarns Cotton DKMore reviews of this product (251)View product websiteI love this yarn. Works up beautifully and plenty of lovely colors to choose from.

Cascade Yarns 220 Superwash AranMore reviews of this product (46)View product website

Cascade Yarns 220 Superwash MerinoMore reviews of this product (314)View product websiteI haven’t used the yarn yet, but I am familiar with Cascade 220 superwash merino. That’s why I ordered it.

Berroco VintageMore reviews of this product (115)View product websiteYarn splits so need to watch stitches so one does not pick up a portion of the yarn. Particulary be careful on increases in stitch. Hard to hold tension as well on metal needles. Yarn okay at price

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