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Pure Collection Reviews

Rated
Excellent

Since our beginning in 2002 Pure Collection has become one of the largest direct and online retailers of cashmere in the world.

Service
4.5
/5
Product
4.3
/5

5

4

3

2

1

1,181

212

72

32

70

1,567

ratings over the past year

Displaying all 12,120 reviews
Trusted Customer
10 days ago
Date of purchase: 30/06/2025
Cool top
Just right
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WoolOvers CS
Pure Collection
10 days ago
Good evening, Thank you for your 5-star review, we hope we can assist you again soon. Kind regards, Clare
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Trusted Customer
10 days ago
Date of purchase: 30/06/2025
Always good.
Everything I have ever had from Pure is top quality.
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WoolOvers CS
Pure Collection
10 days ago
Good Afternoon Thank you for your 5 star review. We really appreciate it and look forward to assisting you in the future Kind regards Jackie Customer Services
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Trusted Customer
10 days ago
Date of purchase: 30/06/2025
Excellent delivery service.
Excellent service, very quick from ordering to delivery. It went throught the letter box.
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WoolOvers CS
Pure Collection
10 days ago
Good Afternoon Thank you for your 5 star review. We really appreciate it and look forward to assisting you in the future Kind regards Jackie Customer Services
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Trusted Customer
10 days ago
Date of purchase: 30/06/2025
At The Top
I have been with Pure Collection a long time and the service is still one of the best.
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WoolOvers CS
Pure Collection
10 days ago
Good Afternoon Thank you for your 5 star review. We really appreciate it and look forward to assisting you in the future Kind regards Jackie Customer Services
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Patsy
Bridlington
10 days ago
Date of purchase: 30/06/2025
What Patsy said about Pure Collection:
Pure service
Excellent service quickly received and packed well
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WoolOvers CS
Pure Collection
10 days ago
Dear Patsy Thank you for your 5 star review. We really appreciate it and look forward to assisting you in the future Kind regards Jackie Customer Services
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Maureen
10 days ago
Date of purchase: 30/06/2025
What Maureen said about Pure Collection:
Linen t-shirt
Service quick and efficient. Delivery always good from Evri.
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WoolOvers CS
Pure Collection
10 days ago
Good evening, Thank you for your positive feedback, we appreciate the time taken to leave a review. Kind regards, Clare
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Trusted Customer
10 days ago
Date of purchase: 30/06/2025
Beautiful knitted top. Love it.
Service was excellent. Arrived quite quickly. So pleased.
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WoolOvers CS
Pure Collection
10 days ago
Good Afternoon We are incredibly grateful that you took the time to leave us a review. We are so pleased that you like our products and look forward to assisting you on any future orders. Kind regards Jackie Customer Services
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Trusted Customer
10 days ago
Date of purchase: 23/06/2025
Simple ordering and quick delivery
Easy to order online, fast delivery and product as expected.
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WoolOvers CS
Pure Collection
10 days ago
Good Afternoon Thank you for your 5 star review. We really appreciate it and look forward to assisting you in the future Kind regards Jackie Customer Services
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Trusted Customer
11 days ago
Date of purchase: 23/06/2025
where is my order, I need a refund please
I have not received this Item yet and do not know how to inform anyone
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WoolOvers CS
Pure Collection
11 days ago
Good Morning Thank you for your review. I do apologise for not receiving your garment. I have refunded this for you and the refund will be in your account in the next 3-4 days. Once again, I do apologise Kind regards Jackie Customer Services
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Trusted Customer
12 days ago
Date of purchase: 19/06/2025
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WoolOvers CS
Pure Collection
11 days ago
Good Morning We are so grateful for your review. Thank you for sharing your thoughts with us and we look forward to assisting you in the future. Kind regards Jackie Customer Services
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About Pure Collection
Since our beginning in 2002 Pure Collection has become one of the largest direct and online retailers of cashmere in the world. As a company, we work exclusively with our goat herders to ensure superb quality at a price that’s fair and right. Cashmere has always remained at the heart of everything we do as we were the first brand to achieve 100% sustainable cashmere production.
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Woolovers House, Victoria Gardens, Burgess Hill, West Sussex, RH15 9NB, United Kingdom
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About Pure Collection
Since our beginning in 2002 Pure Collection has become one of the largest direct and online retailers of cashmere in the world. As a company, we work exclusively with our goat herders to ensure superb quality at a price that’s fair and right. Cashmere has always remained at the heart of everything we do as we were the first brand to achieve 100% sustainable cashmere production.