I had not heard about my coins and phoned the information line to enquire when I would receive them. The lady who spoke to me was very informative and helpful.
Product reviews
Date of purchase: 13/11/2013
0
Share
Trusted Customer
Feefo Verified
12 years ago
Efficient service, thank you. Enjoyed not having to pay for postage!
I never received the item and they have not refunded me, they are now ignoring my emails. I am about to pass it all over to Visa to recover the money. I will never shop with this disgraceful bunch of...
Read more
www.postofficeshop.co.uk
Post Office Shop
12 years ago
Good Afternoon Mark.
Thankyou for your comments. Firstly, please accept my apologies regarding the non receipt of your order and the service you have received.
We strive to deliver the best Customer Experience possible at the Post Office Shop and on this occasion we have failed to do so. In light of this, I am going to arrange for your order to be refunded in full.
Kind Regards,
Sally
Post Office Shop Customer Care Team
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
