Webiste is ok, but delivery service is poor. never received item and no card was left to inform me that someone has made an attempt to deliver.
I've paid for next day delivery and had to call the...
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www.postofficeshop.co.uk
Post Office Shop
12 years ago
Good Afternoon Rick.
Thankyou for your comments, please accept my apologies over the issues you have had with your delivery.
I have looked into your order and upon investigation, your order has been left at the following Post Office as you were not at home when your delivery was made:
Kilburn Park Post Office
5-9 Chippenham Gardens
Kilburn
London
NW6 5LH
Please take two forms of ID with you to collect your parcel.
Kind Regards,
Sally
Post Office Shop Customer Care Team
Long delivery time, when goods finally arrived it was the incorrect order
www.postofficeshop.co.uk
Post Office Shop
12 years ago
Good Morning Tracy,
Thankyou for your comments.
Please accept my apologies over any inconvenience the delay in receiving your items may have caused. Here at the Post Office Shop, we do strive to deliver the best Customer Experience possible and with the delay in receiving your order and then the delivery of an incorrect item we have not done so on this occasion.
In light of this and having already sent the correct item to you, I have arranged for your delivery charge to be refunded.
Kind Regards,
Sally
Post Office Shop Customer Care Team
Product reviews
Date of purchase: 01/11/2013
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Trusted Customer
Feefo Verified
12 years ago
good comunication and very fast
Product reviews
Date of purchase: 22/11/2013
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Trusted Customer
Feefo Verified
12 years ago
Good
Product reviews
Date of purchase: 22/11/2013
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Trusted Customer
Feefo Verified
12 years ago
The stamps arrived very quickly and were packaged well. Very pleased with service.
all packaging damaged. order incomplete due to holes in packaging
www.postofficeshop.co.uk
Post Office Shop
12 years ago
Good Morning Karen,
Thankyou for your comments. Firstly, please accept my sincere apologies over the condition in which your order was received.
At the Post Office Shop, we do endeavour to deliver the highest Customer Service possible and I accept receiving parcels in such a condition in unacceptable.
I can see that your missing brown paper roll was replaced but in light of your comments, I have requested that your delivery charge is refunded.
Kind Regards,
Sally
Post Office Shop Customer Care Team
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