You staff are powerless to correct problems. All they can do is arrange a refund and suggest you order again
www.postofficeshop.co.uk
Post Office Shop
12 years ago
Good Afternoon Elliot,
Thankyou for your feedback. Firstly, please accept my apologies regarding the condition in which your yearbook was received in.
Here at the Post Office Shop, we do strive to deliver the best Customer Experience possible however due to the high value of the Year Book and that is contains stamps of a monetary value, we do require the item to be returned and a refund issued.
I appreciate this may be frustrating for you however, in light of your comments I have forwarded them onto our collectibles team and asked them to investigate ways of packing this and similar items to prevent further damages going forward.
Once again, please accept my apologies over the inconvenience this caused.
Kind Regards,
Sally
Post Office Shop Customer Care Team
Product reviews
Date of purchase: 25/11/2013
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12 years ago
Fast service - Low Price
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Date of purchase: 25/11/2013
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12 years ago
Easy to use
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Date of purchase: 13/11/2013
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12 years ago
easy to use
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Date of purchase: 27/11/2013
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12 years ago
a very efficient delivery
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Date of purchase: 01/11/2013
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12 years ago
Website and ordering easy to use.Correct goods supplied quickly.
Date of purchase: 18/11/2013
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12 years ago
easy to order, delivery in good time
Product reviews
Date of purchase: 28/11/2013
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12 years ago
delivery service was excellent, very secure and fast
Good Afternoon Neil,
Thankyou for your comments. I am sorry to hear you are not satisfied with the tape dispenser you ordered.
I am going to forward your comments onto the manufacturer to see if this is a commonly raised point and request that it be investigated.
Kind Regards,
Sally
Post Office Shop Customer Care Team
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