Very poor service, paid the extra for next day delivery... and received the stamps a week later. Will not order from Internet PO again.
www.postofficeshop.co.uk
Post Office Shop
12 years ago
Good Morning William,
Thankyou for your comments. Please accept my apologies over any inconvenience the delay in receiving your items may have caused.
Here at the Post Office Shop, we strive to provide our customers with a positive order experience and unfortunately in this instance we have not done so.
I have arranged for your delivery charges to be refunded from this order.
Kind Regards,
Sally
Post Office Shop Customer Care Team
One item was out of stock but didn't know until the rest of my order was sent. I then rang up to find out when the item would be sent out and was not until after Xmas. Not very good as ut was a...
I wasn't at home when the postman tried to deliver the item so I had to go to the collection office to pick it up - it took them a long time to locate the package as it had not been addressed...
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www.postofficeshop.co.uk
Post Office Shop
12 years ago
Good Morning Doreen,
Thankyou for your feedback. Firstly, please accept my apologies over any inconvenience that may have been caused by the difficulty with your delivery.
Here at the Post Office Shop, we strive to deliver the best Customer Experience possible and I must apologise that we have not done so in this instance.
I have passed your feedback onto our IT support team to investigate how the delivery addresses input on our order are displayed on our parcels and see if any improvements can be made going forward.
Kind Regards,
Sally
Post Office Shop Customer Care Team
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