Goods not delivered, was advised to queue for a couple of hours at local post office and pick them up. No way! I've better things to do. Post Office does not live in 21st century, cannot...
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www.postofficeshop.co.uk
Post Office Shop
12 years ago
Good Morning Richard,
Thankyou for your comments. Firstly, please accept my apologies over any inconvenience this may have caused.
Here at the Post Office Shop, we strive to deliver the best order experience possible.
Upon looking at your order, I can see that Parcelforce were unable to deliver your parcel and left it at a local Post Office to collect as a signature is required as proof of delivery.
I appreciate that this may be frustrating for you however we have this process in place to ensure that parcels are delivered to the intended recipients and are not mis-delivered.
As your parcel was not collected from your local Post Office, it has now been returned to ourselves and I have requested that your order is refunded. Refund can take up to five working days to process.
Kind Regards,
Sally
Post Office Shop Customer Care Team
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