Excessive time taken between order date and delivery. Information given when delay questioned regarding further waiting time was incorrect.
www.postofficeshop.co.uk
Post Office Shop
12 years ago
Good Afternoon Elizabeth,
Thankyou for your comments. Firstly, please accept my apologies for the delay in receiving your stamp.
Unfortunately, the delay in receiving your stamps was caused by Royal Mail exhausting their stock due to an underestimation of the high demand for this item.
Here at The Post Office Shop, we work closely with Royal Mail to ensure these occurrences are kept to a minimum and in light of this we did work with Royal Mail to ensure that delivery of stock to ourselves was prioritised over other vendors due to our close relationship with them.
We are also investigating the potential for limiting instances like this further going forward.
Kind Regards,
Sally
Post Office Shop Customer Care Team
I am/was a big fan of the Post Office, a much maligned organisation, sadly now given away to the private sector. Creating yet another private monopoly from an organisation that will never really have...
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