Every time we but paper from the Post Office, it arrives damaged (split packaging and damaged ream ends). This is our third bad experience and it's definitely going to be the last.
Nice paper - very...
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www.postofficeshop.co.uk
Post Office Shop
12 years ago
Good Morning Steve,
Thankyou for your comments. Please accept my sincere apologies over the condition you received your paper in.
Here at the Post Office Shop, we strive to provide people with the best service possible and I concede that the condition in which you received your paper is not good enough.
Given your feedback, I will pass your order information onto our warehouse team and request if there is any way we can look into the possibility of packaging these products in a manner which prevents damage in transit.
Kind Regards,
Sally
Post Office Shop Customer Care Team
Good Afternoon Brian,
Thankyou for your feedback. Firstly, please accept my apologies that you were not satisfied with the Coronation Street coin.
I am happy that you were pleased with all the other items which you received however. Would you like to provide any specific feedback about other items?
Kind Regards,
Sally
Post Office Shop Customer Care Team
As someone starting a small business I carried out extensive research into postal boxes and their cost. Initially the Post Office came out good value. I ordered 25 boxes in two different sizes but...
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www.postofficeshop.co.uk
Post Office Shop
12 years ago
Good Afternoon Lucie.
Thankyou for your feedback, firstly please accept my apologies over the problems you have had with ordering these mailing boxes.
I have been investigating this with our product management team who control the product information for Jiffy products and it appears that we were provided with incorrect quantities for the full range of Jiffy mailing boxes.
However, we are going to send you a free replacement of each pack of mailing boxes you ordered to compensate for the 5 you didn't receive and provide you with 15 extra of each box.
With regards to your letter of complaint, would it be possible to send a copy of this to service@postofficeshop.co.uk for my attention and I will ensure it is dealt with.
Kind Regards,
Sally
Post Office Shop Customer Care Team
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