The website does not make it clear enough on delivery days and I ordered this product for next day as it was required urgently and it did not arrive as the next day was Saturday. I spoke to them on...
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www.postofficeshop.co.uk
Post Office Shop
12 years ago
Good Morning Sheila,
Thankyou for your feedback. Firstly, please accept my apologies over the severe inconvenience this matter has caused.
Here at the Post Office Shop, we strive to deliver the highest possible levels of Customer Service and I'm afraid to say that these haven't been extended to you in this instance.
Further to the email I have sent you, I am going to pass your comments regarding the location of our delivery information onto our Web Development team and request that this is made more visible to customers placing an order.
Kind Regards,
Sally
Post Office Shop Customer Care Team
Delivery time was very bad considering it was delivered by the Post Office.
www.postofficeshop.co.uk
Post Office Shop
12 years ago
Good Morning John.
Thankyou for your comments.
Upon investigation, I can see that you ordered your Colop Ink Pad on 08.04.2014 to be dispatched via Royal Mail.
Royal Mail deliveries can take up to five working days to take place as they are sent via standard delivery.
Kind Regards,
Sally
Post Office Shop Customer Care Team
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