Good Morning Wendy.
Thankyou for your feedback. Please accept my apologies that you had problems with changing the numbers on your stamp.
This has somewhat surprised me as we have previously received positive feedback for this product.
However I am pleased that you were happy with the service received from the Post Office Shop.
Kind Regards,
Sally
Post Office Shop Customer Care Team
I could not believe that they did not offer free shipping. I realise that there are reasons why different parts of companies are separated and its not as simple as we are the post office so shipping...
The negative feedback is in relation to the packaging and not the product. The first time it arrived it was sent in a huge box with no packaging or protection so the items were scratched. After...
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www.postofficeshop.co.uk
Post Office Shop
12 years ago
Good Morning Keeley,
Thankyou for your feedback. Firstly, please accept my apologies over the inconvenience this caused.
Here at the Post Office Shop, we strive to deliver the highest levels of service possible to our customers and I'm afraid that we have not provided that to you in this instance.
In light of your feedback, I will pass your order details over to our warehouse team and our product manager and request that they investigate alternative ways of delivering items such as this to prevent further damages going forward.
Kind Regards,
Sally
Post Office Shop Customer Care Team
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
