Hello
Sorry to hear you have experienced this delay with your Worx delivery
Whilst this does show delivered, I am aware this hasn't been so I have taken this up separately with our Transport Manager and the courier to raise a full investigation.
As this isn't going to be a quick resolution, I don't want to cause any further delay to yourself so I have raised a replacement order to ship out and this should be delivered within the next few days
I will send the tracking details shortly to your email address, once they are available
Sorry again for any inconvenience caused here, and thank you for your patience whilst we resolve this
