Thank you for taking the time to share your feedback. We're sorry to hear that the Worx WG927E didn’t meet your expectations.
We would like to clarify that the mower in this cordless garden twin pack is designed to deliver a clean, low cut that is well within industry standards. In fact, it features an adjustable cutting height that allows for a very low setting—something that has been well-received by the vast majority of our customers. We've had no widespread reports of issues with cutting height or power, and most users have found the mower to be both efficient and reliable for typical garden use.
That said, we appreciate your input and would be happy to assist further if there's a specific issue we can help troubleshoot. Please feel free to reach out to our customer support team directly.
