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West Brom Building Society Reviews

Rated
Exceptional
Service
4.7
/5

5

4

3

2

1

5,105

770

120

67

102

6,164

ratings over the past year

Displaying all 6,912 reviews
Trusted Customer
1 year ago
Date of purchase: 06/08/2024
No email
Had excellent service throughout but I can’t find an email. The one the lady gave me isn’t a valid mail address
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Grace
West Brom Building Society
1 year ago
Thank you for your feedback. Someone will be in contact with you over the next day or so to clarify the information you have been given. Thank you- Grace.
RW
Rosemary Ward
Birmingham
1 year ago
Date of purchase: 06/08/2024
What Rosemary Ward said about West Brom Building Society:
Jag the Branch Manager at the Sutton Coldfield Branch was really helpful
Excellent
RC
Robert Clay
Oswestry
1 year ago
Date of purchase: 06/08/2024
What Robert Clay said about West Brom Building Society:
Rob in Bank
The service at my local West Brom is fantastic, the staff are always very good & i feel like they really do care about customer service, its always an absolute pleasure visiting my branch, keep it up...

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Trusted Customer
1 year ago
Date of purchase: 06/08/2024
Excellent telephone service
My call was answered quickly and my issues were addressed quickly and efficiently.
MW
Malcolm Whitehead
Clatter
1 year ago
Date of purchase: 06/08/2024
What Malcolm Whitehead said about West Brom Building Society:
Help in understanding my isa
I was confused regarding the setting up of a personal isa. Both the person I spoke to on the help line and the person who telephoned me from my local branch helped me understand that it was the isa...

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Trusted Customer
1 year ago
Date of purchase: 06/08/2024
Very pleasant, efficient and informative
LY
Lynda
Penzance
1 year ago
Date of purchase: 06/08/2024
What Lynda said about West Brom Building Society:
Excellent Service
Telephoned and spoke to a member of your team who was extremely helpful. She dealt with my request in a friendly and precise manner. In these days of automated messages it is good to be able to...

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Trusted Customer
1 year ago
Date of purchase: 06/08/2024
The staff who assisted me was very helpful and kind.
Trusted Customer
1 year ago
Date of purchase: 06/08/2024
Customer
Very professional and excellent customer service
WF
Wendy Foster
Tipton
1 year ago
Date of purchase: 06/08/2024
What Wendy Foster said about West Brom Building Society:
First Class
Always first class service at Owen Street Tipton Extremely friendly and knowledgeable staff.
About West Brom Building Society
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Head Office, 2 Providence Place, West Bromwich, West Midlands, B70 8AF, United Kingdom
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About West Brom Building Society