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West Brom Building Society Reviews

https://www.westbrom.co.uk/

Rated

Exceptional

Service

4.7

5,105

770

120

102

6,164

ratings over the past year

Displaying all 6,912 reviews

Trusted Customer

1 year ago

Date of purchase: 06/08/2024

No email

Had excellent service throughout but I can’t find an email. The one the lady gave me isn’t a valid mail address

Grace

West Brom Building Society

1 year ago

Thank you for your feedback. Someone will be in contact with you over the next day or so to clarify the information you have been given. Thank you- Grace.

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Rosemary Ward

Birmingham

1 year ago

Date of purchase: 06/08/2024

What Rosemary Ward said about West Brom Building Society:

Jag the Branch Manager at the Sutton Coldfield Branch was really helpful

Excellent

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Robert Clay

Oswestry

1 year ago

Date of purchase: 06/08/2024

What Robert Clay said about West Brom Building Society:

Rob in Bank

The service at my local West Brom is fantastic, the staff are always very good & i feel like they really do care about customer service, its always an absolute pleasure visiting my branch, keep it up...

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Trusted Customer

1 year ago

Date of purchase: 06/08/2024

Excellent telephone service

My call was answered quickly and my issues were addressed quickly and efficiently.

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Malcolm Whitehead

Clatter

1 year ago

Date of purchase: 06/08/2024

What Malcolm Whitehead said about West Brom Building Society:

Help in understanding my isa

I was confused regarding the setting up of a personal isa. Both the person I spoke to on the help line and the person who telephoned me from my local branch helped me understand that it was the isa...

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Trusted Customer

1 year ago

Date of purchase: 06/08/2024

Very pleasant, efficient and informative

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Lynda

Penzance

1 year ago

Date of purchase: 06/08/2024

What Lynda said about West Brom Building Society:

Excellent Service

Telephoned and spoke to a member of your team who was extremely helpful. She dealt with my request in a friendly and precise manner. In these days of automated messages it is good to be able to...

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Trusted Customer

1 year ago

Date of purchase: 06/08/2024