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West Brom Building Society Reviews

https://www.westbrom.co.uk/
Rated
Exceptional
Service
4.7
/5

5

4

3

2

1

5,101

776

115

75

99

6,166

ratings over the past year

Displaying all 6,166 reviews
Trusted Customer
11 months ago
Date of purchase: 24/07/2024
Customer Service
Helpful and clear information received
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Trusted Customer
11 months ago
Date of purchase: 24/07/2024
Very helpful good guidance patient
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Trusted Customer
11 months ago
Date of purchase: 24/07/2024
Swift service from a very polite and pleasant colleague thanks
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Trusted Customer
11 months ago
Date of purchase: 24/07/2024
Contacted advice line twice with a query, handled efficiently and promptly by courteous, knowledgeable, professional staff
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Trusted Customer
11 months ago
Date of purchase: 24/07/2024
Very good
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Trusted Customer
11 months ago
Date of purchase: 22/07/2024
ISA alteration
I made a phone call to the help line and was only on hold for a minute. Security was quick and easy and my request dealt with promptly... waiting for the the confirmation papper work to arrive by...

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GE
Geraldine
11 months ago
Date of purchase: 17/07/2024
What Geraldine said about West Brom Building Society:
All agents were very helpful, polite, friendly and well informed.
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AR
Andrew Regan
11 months ago
Date of purchase: 17/07/2024
What Andrew Regan said about West Brom Building Society:
Great
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MN
Mohammed Najib
Birmingham
11 months ago
Date of purchase: 23/07/2024
What Mohammed Najib said about West Brom Building Society:
Excellent customer service . Staff is always very polite and caring .
Excellent Customer Service.
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Laura
11 months ago
Date of purchase: 23/07/2024
What Laura said about West Brom Building Society:
Very fast, professional and helpful
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About West Brom Building Society
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.
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0345 241 3785
Head Office, 2 Providence Place, West Bromwich, West Midlands, B70 8AF, United Kingdom
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About West Brom Building Society
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.