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West Brom Building Society Reviews

Rated
Exceptional
Service
4.7
/5

5

4

3

2

1

5,090

774

115

75

99

6,153

ratings over the past year

Displaying all 6,153 reviews
CM
Christine Millinson
Dudley
11 months ago
Date of purchase: 23/07/2024
What Christine Millinson said about West Brom Building Society:
A very pleasant experience
It was really very good and couldn't be faulted in any way
Trusted Customer
11 months ago
Date of purchase: 23/07/2024
Good friendly helpful staff
Trusted Customer
11 months ago
Date of purchase: 23/07/2024
Great Service
Put through to talk to Customer helpline quickly , person who assisted was friendly professional and answered my queries
Trusted Customer
11 months ago
Date of purchase: 23/07/2024
Helpful
Very helpful
KR
Karen Roberts
Shrewsbury
11 months ago
Date of purchase: 23/07/2024
What Karen Roberts said about West Brom Building Society:
Great Product Knowledge, Helpful and Understanding.
I had an appointment with Sarah at Welshpool Branch, she was standing in for Tara. Sarah was very knowledgeable about all the products on offer and was able to help me very quickly. She was a very...

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Trusted Customer
11 months ago
Date of purchase: 23/07/2024
Portal
Quick easy to understand
Trusted Customer
11 months ago
Date of purchase: 23/07/2024
Very professional
Trusted Customer
11 months ago
Date of purchase: 23/07/2024
Great customer service
Friendly cashier
SH
Samuel Holmes
Westbromwich
11 months ago
Date of purchase: 23/07/2024
What Samuel Holmes said about West Brom Building Society:
Nice welcome
I always get a nice welcome from the girls behind the counter
Trusted Customer
11 months ago
Date of purchase: 23/07/2024
The service I receive at the West Bromwich B S, in Stourbridge, is always very good. The staff are very pleasant and helpful. No complaints.
About West Brom Building Society
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.
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Head Office, 2 Providence Place, West Bromwich, West Midlands, B70 8AF, United Kingdom
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About West Brom Building Society
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.