What Marie Brookes said about West Brom Building Society:
Aways got time
Always a welcoming smile and greeting. The Branch in Tipton know I suffer from COPD and always have time for me to catch my breath and have a bit of banter with them, makes the day better for me
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Trusted Customer
Feefo Verified
1 year ago
Very good. Nothing was too much trouble.
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JK
Julia Kelly
Feefo Verified
Plymouth
1 year ago
What Julia Kelly said about West Brom Building Society:
Quick and efficient.
Prompt answer, charming lady who dealt quickly and efficiently with my query.
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Trusted Customer
Feefo Verified
1 year ago
Good service
The service I received was very good. The staff were polite and friendly.
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Trusted Customer
Feefo Verified
1 year ago
I like the personal touch and attention that they give their customers.
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Trusted Customer
Feefo Verified
1 year ago
helpful and informative
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Trusted Customer
Feefo Verified
1 year ago
No compaintsl
It was responsive
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Trusted Customer
Feefo Verified
1 year ago
Helpful staff member who dealt with my query quickly and efficiently
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.