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West Brom Building Society Reviews

https://www.westbrom.co.uk/

EXCEPTIONAL

Service

4.7

/5

5

4

3

2

1

4,480

651

102

48

101

5,382

ratings over the past year

Displaying all 11,653 reviews

Trusted Customer

Feefo Verified

1 year ago

West Bromwich building society is ok but need to improve closing hour...and there with drawing money limit need to be at least £1,000 a day...

Grace

West Brom Building Society

1 year ago

Thank you for your feedback regarding our opening hours and withdrawal limits. To better protect our customers we have cash withdrawal limits in place, we do offer electronic transfers to a bank account held in the account holder's name and the funds usually arrive in the account by close of business the following working day after the payment is withdrawn from your account. If you wish to discuss this further please call our customer care team on 0345 241 0607 or email customercare@westbrom.co.uk. Thank you- Grace.

0

Trusted Customer

Feefo Verified

1 year ago

Extremely helpful

Excellent the manager was extremely good and helped me by explaining different types of accounts and l feel very pleased with the choices l made

0

Trusted Customer

Feefo Verified

1 year ago

Impressed by customer care, when you can get through!

Although it can be difficult to get through on busy days the customer support staff are always helpful and professional. I had called them about our mortgage rate coming down in line with the base...

0

Trusted Customer

Feefo Verified

1 year ago

No long wait and a real person who was able to answer my query

0

DP

David Pitt

Feefo Verified

Tr27 4qp

1 year ago

What David Pitt said about West Brom Building Society:

Polite and pleasant and clear

Changed of address completed smoothly and promptly and other advise on online banking was extremely clear and helpful

0

Trusted Customer

Feefo Verified

1 year ago

The member of staff was most efficient, and had a good customer relations attitude. She dealt with my enquiry quickly, Well done

0

SD

Surjeet Dhuphar

Feefo Verified

1 year ago

What Surjeet Dhuphar said about West Brom Building Society:

Good Customer Service, excellent understanding and listening to the custome

It was customer friendly an very helpful

0

Trusted Customer

Feefo Verified

1 year ago

Excellent service

0

Trusted Customer

Feefo Verified

1 year ago

The ladies are always happy to help and welcoming, so thank you very much

0

IA

IAN

Feefo Verified

Shrewsbury

1 year ago

What IAN said about West Brom Building Society:

Very friendly polite and welcoming .. always a pleasure to visit my local branch..

0

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