Very pleased with the service and I would recommend other people to join
0
Share
Trusted Customer
Feefo Verified
1 year ago
It was a chat online and l am still not 100% sure
Louise
West Brom Building Society
1 year ago
If you’d like to discuss your feedback further, or feel that we haven’t resolved your query, please call our Customer Care team on 0345 241 0607 or email customercare@westbrom.co.uk. Thank you for taking the time to leave us with your feedback. Louise
0
Share
ME
Margaret Earles
Feefo Verified
Birmingham
1 year ago
What Margaret Earles said about West Brom Building Society:
Pleasant exy
Staff very knowledgeable and helpful and always very pleasant.
0
Share
Trusted Customer
Feefo Verified
1 year ago
Good, but it's a shame your interest rates are not more attractive.
0
Share
Trusted Customer
Feefo Verified
1 year ago
Savings account update
The cashier was efficient and friendly. I needed to visit the branch because my savings account had reached the end of its term and I needed to sort out where to put the money.
0
Share
KD
Kuldip Dhesi
Feefo Verified
Smethwick
1 year ago
What Kuldip Dhesi said about West Brom Building Society:
The staff at the westbrom building society are always friendly and helpful
0
Share
Trusted Customer
Feefo Verified
1 year ago
Personable and efficient.
0
Share
JS
Jacqueline Sturrock
Feefo Verified
LINCLOLN
1 year ago
What Jacqueline Sturrock said about West Brom Building Society:
Friendly staff
Was answered very quickly no problem with my query.
0
Share
HK
Harjeet Kaur
Feefo Verified
Birmingham
1 year ago
What Harjeet Kaur said about West Brom Building Society:
Excellent
0
Share
Trusted Customer
Feefo Verified
1 year ago
Very good. Polite customer service person and eager to help me find the information I required.
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.