How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Welding Supplies Direct Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 209 reviews

liz ellerton

Feefo Verified

london

1 year ago

What liz ellerton said about Welding Supplies Direct:

great service

excellent and helpful and great. i so enjoyed liasing with the customer service person

Sales

Welding Supplies Direct

1 year ago

HI Liz Many thanks fr your review. We do aim to achieve a high level of customer service, so we are pleased you are satisfied. We hope you will consider ordering from us again sometime Kind Regards Rachel

Date of purchase: 03/03/2025

Trusted Customer

Feefo Verified

1 year ago

Not thrilled this time but good people to talk to.

First time using and would give another chance and use again for a second small order and see how it goes, on the basis of having had no trouble getting hold of helpful people by telephone with no...

Sales

Welding Supplies Direct

1 year ago

Thank you for your time in leaving us a review. We do try and help as much as we can with our customers as we appreciate your orders. Sadly sometimes supppliers let us down on deliveries so i apologise about the lenses being delayed from Optrel. Please feel free to call us and then we can resolve any issues you may have so that we can make sure you are satified. Thanks again for your order and your patience it is appreciated Kind Regards Rachel

Date of purchase: 10/02/2025

Tomas Kalapos

Feefo Verified

1 year ago

What Tomas Kalapos said about Welding Supplies Direct:

Satisfied

I have picked the product, paid for the product, product have been delivered in a timely manner, customer service was responsive. I have no complains and will do business with the company in the...

Sales

Welding Supplies Direct

1 year ago

Thank you for your review Tomas, pleased that you are happy with your products. If there is anything else that we can help with please feel free to contact us Kind Regards Rachel

Date of purchase: 14/02/2025

Trusted Customer

Feefo Verified

1 year ago

Sales

Welding Supplies Direct

1 year ago

Thank you for the rating and review. Is there anything that would bring this to 5 stars? Hope you are enjoying using your products Kind Regards Rachel

Date of purchase: 25/02/2025

Olegas Oleinikas

Feefo Verified

Boston

1 year ago

What Olegas Oleinikas said about Welding Supplies Direct:

In the future i'll order only in this shop.

Fast delivery service.High quality welding equipments.Low price.

Sales

Welding Supplies Direct

1 year ago

Many thanks for your review it is much appreciated as we do aim to offer high quality service. Hope you are enjoying your products and we look forward to your future orders Kind Regards Rachel

Date of purchase: 20/02/2025

Trusted Customer

Feefo Verified

1 year ago

Excellent service

Sales

Welding Supplies Direct

1 year ago

Thank you for your review it is appreciated. We hope you are enjoying your air fed mask. We keep spares if you need anything please feel free to contact us for assistance Kind Regards Rachel

Trusted Customer

1 year ago

The new mask is excellent thank you, ideal for work as my old one had since passed its day. So happy days.

Date of purchase: 14/02/2025

Trusted Customer

Feefo Verified

1 year ago

Good service at competitive prices. Easy site to follow when ordering parts.

Sales

Welding Supplies Direct

1 year ago

Thank you for your feedback, it is much appreciated, as we endeavour to make it a pleasant and easy shopping experience for our customers We hope you will consider ordering from us in the near future Kind Regards Rachel

Date of purchase: 22/01/2025

Steve Jones

Feefo Verified

Arundel

1 year ago

What Steve Jones said about Welding Supplies Direct:

Very professional

Sales

Welding Supplies Direct

1 year ago

Many thanks for your review, it is much appreciated. We hope you consider ordering from us again in the near future. Hope you enjoy your products. Any questions please feel free to contact us Kind Regards Rachel- Customer Service Rep

Date of purchase: 28/01/2025

Trusted Customer

Feefo Verified

1 year ago

GOOD SERIVCE GOOD PRICE

Sales

Welding Supplies Direct

1 year ago

Thank you for your review, much appreciated. Anything to assist to hit the 5 star? We hope you are enjoying the products. If there is anything else that we can assist with we look forward to hearing from you Kind Regards Rachel

Date of purchase: 02/01/2025

Alan Mills

Feefo Verified

1 year ago

What Alan Mills said about Welding Supplies Direct:

good

excellent service

Sales

Welding Supplies Direct

1 year ago

Thank you for your review on our service, we appreciate it. Is there anything that we could have done to make it 5 star? We would love to hear your thoughts We hope you will order from us again Kind Regards Rachel

Date of purchase: 08/01/2025

Not received a review invite?

Why trust Feefo reviews?

Learn more about Feefo