Volvo Car Insurance Reviews

I was kept informed of each stage of the repair by the team. The repair by your approved garage was quick and to a good standard. All that remains is for the £250 Volvo voucher against my excess to...

The claims handler was very good, but an additional person sent me an email asking for information I had already given ie asked me for a DVLA code to access my driving licence details when I had...

Good communication, sorted everything very promptly. Regular updates after my car was hit by another driver very professional sorted everything with updates at each stage would highly recommend

Volvo's £250 excess return voucher worked and the refund was a very quick process.

It didn;t cross my mind that I wouldn't need to use the Excess Return Service as it was a non-fault claim, but it didn't stop the team at Volvo First taking on my claim and organising everything from...

Kept me updated and given reassurance about timescales to complete work. Collected car and delivered when repair completed very friendly and helpful

From the very first phone call the service was friendly, helpful and very professional. The accident was upsetting but the way the collection and repair of the vehicle was dealt with helped overcome...

repaired my volvo to a high standerd very good service

Communications with Volvo insurance team and body shop repairers was very good but the subsidiary insurance broker LV became involved and duplicated communications causing confusion as to who was...

Courteous, helpful and kept us updated throughout. Pleased with the repair and the service.