Volvo Car Insurance is no longer an active Feefo customer
Displaying all 432 reviews
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Patrick Murphy
Feefo Verified
Farnham
4 years ago
What Patrick Murphy said about Volvo Car Insurance:
I am impressed with the service provided. Very efficient.
It was so easy to make my claim, even though the accident occurred in Spain. It was mostly done over the phone and via a couple of e-mails. The repair shop was quickly contacted and the repair is now...
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JA
Jane
Feefo Verified
Near Tunbridge Wells
4 years ago
What Jane said about Volvo Car Insurance:
The people I spoke to were kind and helpful. It was a difficult incident with no fault on my part But the person who damaged my car had no insurance and were from the Traveller community. After an...
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Trusted Customer
Feefo Verified
4 years ago
Easy to contact
Very easy to deal with the company when I needed to speak to someone about my car and whether to make a claim or not.
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Trusted Customer
Feefo Verified
4 years ago
Ok - but could have been clearer on the process.
I was asked to call Volvo FIRST before contacting my insurer, which I did. It was a no fault claim. But in order for any work to be carried out on my car, I needed the 3rd party's insurers to admit...
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JE
Jennifer
Feefo Verified
4 years ago
What Jennifer said about Volvo Car Insurance:
It took many many phone calls on my behalf to coordinate … and one person sacked apparently before any progress could be made weeks later.
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Trusted Customer
Feefo Verified
4 years ago
They were very helpful given that I'd never had to make an insurance claim before and didn't know how to go about it. Yes, I'll stay with them.
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Trusted Customer
Feefo Verified
4 years ago
Excellent service
I was very impressed by the speed of response from my claims handler. I got an almost instant response from my emails or calls.
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ED
Edward
Feefo Verified
Gosport
4 years ago
What Edward said about Volvo Car Insurance:
Best service I have received in years
The service I have received from them was absolutely great. The communication was outstanding and I was kept in the picture during all the repairs. Getting the replacement vehicle only took 52 hours...
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JO
John
Feefo Verified
Beeston
5 years ago
What John said about Volvo Car Insurance:
As above.
Everything went very well and I would use Volvo insurance again.
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AN
Angela
Feefo Verified
Ammanford
5 years ago
What Angela said about Volvo Car Insurance:
Do not live up to the hype!
Rescued the car and driver, and paid the excess at the end, but the service in between was awful. The hype of the flyer indicates that one call is all that is needed then Volvo Excess does the rest....
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.