quick and efficient young lady who was very helpful
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Trusted Customer
Feefo Verified
9 years ago
Not cheap but worth it
Never had an issue with a claim, by the time he was 2 he had 2 operations costing well over £1000. My premium is at about £27 so not cheap but ito been worth it so far. Can get him treated first then...
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CT
Caroline Towning
Feefo Verified
9 years ago
What Caroline Towning said about Muddy Paws:
Excellent service by VetsMediCover
It was actually seamless. Thank you
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Trusted Customer
Feefo Verified
9 years ago
Underwriter difficulty
I have had to argue a great deal about recent pricing policy- blamed on change of underwriters
Francesca
Muddy Paws
9 years ago
So sorry you had to push for what you want with us. The change in underwriters did leave some customers disheartened! However, the good news is, these underwriters constantly monitor the prices and breeds and make solid long term deisions. It is always worth talking to us directly on admin@vetsmedicover.co.uk to see if we can help you. Many thanks, Francesca
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PR
Patricia Robinson
Feefo Verified
9 years ago
What Patricia Robinson said about Muddy Paws:
Kindly advise what recent experience you refer to. Our last contact with yo...
Kindly advise what recent experience you refer to. Our last contact with you was almost twelve months ago.
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Stephen Pott
Feefo Verified
9 years ago
What Stephen Pott said about Muddy Paws:
Good cover at a reasonable price.
Bought cover for our 3 new Maine Coon cats having been happy in the past with the cover for our Newfoundland dog. Sensible range of insurance levels offered.
Francesca
Muddy Paws
9 years ago
Dear Stephen,
Thank you so much for leaving this review! We really really appreciate your feedback here at VetsMediCover.
All the best,
Team VMC
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Trusted Customer
Feefo Verified
9 years ago
Claim forms received quickly & quick pay out when necessary.
Helpful & unde...
Claim forms received quickly & quick pay out when necessary.
Helpful & understanding telephone conversations.
Francesca
Muddy Paws
9 years ago
Great to hear that the VetsMediCover claims team are efficient and paying on time. Thank you so much for this review!
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Sophie Townsend
Feefo Verified
9 years ago
What Sophie Townsend said about Muddy Paws:
Excellent service by VetsMediCover
They communicated well and were professional and helpful. Would recommend
Francesca
Muddy Paws
9 years ago
Dear Sophie,
Thank you so much for your review of VetsMediCover, your feedback is really helpful. Do sign up to our relatively new blog and keep in touch with our news and progress.
I took a policy out with vetsmedi for my dogue de Bordeaux puppy and after ...
I took a policy out with vetsmedi for my dogue de Bordeaux puppy and after only having my policy a couple of months I found out my pup had hip dysplasia in both hips my vets spoke to a lovely...
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Francesca
Muddy Paws
9 years ago
Thank you for leaving this review of VetsMediCover. We are delighted to hear from you! Do keep in touch with us by signing up to our blog posts in the attached link. Let us know if you need anything. Thanks again, Team VMC.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
