We can post the documents for you in paper form! Just let us know, we are more than happy to do that for you. Is there anything else we can help you with? Thank you for your feedback! It's interesting to hear what you would prefer. We will take your feedback into consideration. Many thanks, Team VMC
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Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about Muddy Paws:
Good service by VetsMediCover
good
Francesca
Muddy Paws
9 years ago
Dear Jacqueline,
Thank you so much for leaving a review of VetsMediCover. Let us know if we can help you more on admin@vetsmedicover.co.uk.
Very good I had to claim and was very straight forward and didn't feel I ha...
Very good I had to claim and was very straight forward and didn't feel I had to justify just notify.
Francesca
Muddy Paws
9 years ago
Dear Pedro,
Thank you so much for taking the time to leave feedback! We really appreciate your reply. If there is anything we can do to improve your experience please do let us know on admin@vetsmedicover.co.uk.
Thanks again,
Team VetsMediCover
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Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about Muddy Paws:
Generally efficient,but was left out of pocket by approximately £1200 betwe...
Generally efficient,but was left out of pocket by approximately £1200 between them and the vets,on one occasion
Francesca
Muddy Paws
9 years ago
Dear Conrad,
We don't have any notes on our system about a claim! Would you be able to give us more details so we can look into why this happened?
Thank your very much for your feedback, it really helps us.
All the best,
Francesca
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Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about Muddy Paws:
As above
Only concern I have is the amount of time it takes in settling claim once made, had to chase a number of times
Francesca
Muddy Paws
9 years ago
Dear Mr Silvey,
Thank you for your feedback. Did you let us in the office know that you were claiming? We can investigate any delays. It could be that the vet is taking too long to provide required claim information! Every case is different. If you email admin@vetsmedicover.co.uk then we can get to the bottom of it.
Many thanks, Francesca
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Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about Muddy Paws:
Having to ask for help claiming as I've never had a pet before they were v...
Having to ask for help claiming as I've never had a pet before they were very helpful and told me how to fill in the forms.
Vetsmedicover is a wonderful family feel insurance company for our dog Bud
Vetsmedicover is a wonderful family feel insurance company for our dog Bud a male rottweiller. Our dear old Tyson was very poorly in his latter years and needed medications and vets visits,...
Read more
Francesca
Muddy Paws
9 years ago
Dear Mrs Reboe,
Thank you very much for friendly feedback.
Do let us know if you need anything.
All the best,
VetsMediCover
Francesca
Muddy Paws
9 years ago
:) Thanks again! Do follow us on social media if you are into that sort of thing!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
