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Vaillant Reviews | Customer Service Reviews for https://www.feefo.com/reviews/vaillant | Feefo

Displaying all 112 reviews

Jennifer Flaherty

Chesterfield

2 months ago

Date of purchase: 14/05/2025

What Jennifer Flaherty said about Vaillant:

Really good job installing new boiler

Vaillant UK

Vaillant

2 months ago

Thank you for your 5* review, we're pleased you're happy with the service you received. Kind regards, Vaillant

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Colin Beckett

Milton Keynes

2 months ago

Date of purchase: 18/05/2025

What Colin Beckett said about Vaillant:

Top range boiler good quantity and a reasonable price

Vaillant UK

Vaillant

2 months ago

Thank you for your 4* review, we're pleased you're happy with your Vaillant boiler. Should you need to contact us in the future, all our contact details can be found here: https://www.vaillant.co.uk/contact/contact/ Kind regards, Vaillant

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Tim Hirst

Bradford

2 months ago

Date of purchase: 13/05/2025

What Tim Hirst said about Vaillant:

I was very skeptical initially, having to part with hundreds of pounds via the website without speaking to a human being, the first appointment the engineer couldn't find me, this made me very...

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Vaillant UK

Vaillant

2 months ago

Thank you for your 5* review of your experience with Vaillant, we’re pleased to hear you’d recommend us. Kind regards, Vaillant

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Trusted Customer

2 months ago

Date of purchase: 15/05/2025

Very reliable

Vaillant UK

Vaillant

2 months ago

Thank you for your review, we're pleased you're happy with the reliability of your Vaillant product. Kind regards, Vaillant

See full customer review

Trusted Customer

2 months ago

Date of purchase: 06/05/2025

Whilst I managed to set up the app, we have had problems setting up my wife on the app

Vaillant UK

Vaillant

2 months ago

Thank you for your review on getting set up on the app, we're sorry to hear your wife has had problems getting set up, our App Support team will be happy to help you with this on the below: Contact through the app: Settings (bottom left) > Customer Support Contact via email: app-support@vaillant-group.com Kind regards, Vaillant

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Linda Newton

Nottingham

2 months ago

Date of purchase: 15/05/2025

What Linda Newton said about Vaillant:

It was easy to book an appointment for a boiler service.

Vaillant UK

Vaillant

2 months ago

Thank you for taking the time to leave us a positive review, we're pleased to hear you found the service booking process easy. Kind regards, Vaillant

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Trusted Customer

2 months ago

Date of purchase: 09/05/2025

Everything is working well, just waiting for cold weather now to fully appreciate the heat pump.

Vaillant UK

Vaillant

2 months ago

Thank you for your 5* review of your new Vaillant heat pump. Kind regards, Vaillant

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Trusted Customer

2 months ago

Date of purchase: 17/05/2025

Good service

Vaillant UK

Vaillant

2 months ago

Thank you for taking the time to leave us a positive review, we’re happy to hear about your experience. Kind regards, Vaillant

See full customer review

Trusted Customer

2 months ago

Date of purchase: 09/05/2025

I haven’t had any issues so far. This is already the second Vaillant system we have used. Very happy.

Vaillant UK

Vaillant

2 months ago

Thank you for your 5* review, we're pleased you chose another Vaillant system and that you're impressed with it. Should you need to contact us in the future all our contact details can be found here: https://www.vaillant.co.uk/contact/contact/ Kind regards, Vaillant

See full customer review

Trusted Customer

3 months ago

Date of purchase: 30/04/2025

xxxx

Vaillant UK

Vaillant

2 months ago

Thank you for your 4* review. Should you need to contact us in the future all our contact details can be found here: https://www.vaillant.co.uk/contact/contact/ Kind regards, Vaillant

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About Vaillant

Celebrating 150 years of innovation and partnership, Vaillant is a leading manufacturer of home heating products and services, dedicated to providing homeowners with reliable and efficient heating and hot water solutions that last. With a focus on customer satisfaction, Vaillant continuously seeks feedback to improve their customer service. This commitment ensures they consistently deliver high-quality products and exceptional support, making them a trusted choice for homeowners seeking dependable heating solutions.

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0330 100 3143

Vaillant Group UK Limited, Nottingham Road, Belper, Derbyshire, DE56 1JT, United Kingdom

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